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Dishwasher ''soft drop door'' mechanism came apart - door now drops

Help!

I have a Jenn-Air JDB6510AWP dishwasher. I took the bottom panel off, pull the unit out slightly, and found the left door spring, tub wheel, and ''soft drop door'' cable all lying in cavity on the left side of the outer tub. I think I located the ''soft drop door'' bolt mounted about 6 inches in along the bottom edge of the base frame. I assume this what the tub wheel slides onto to act as a pulley for the cable. But when I slide the wheel on to the bolt post, hook the spring on to the end slot of the left hinge arm, thread the eye end of the cable on to the other hook end of the spring, loop the cable around the tub wheel, and try sliding the other (flange/hook) end of the cable on to the keyway (2nd slot in from the end) on the left hinge arm, the cable is a few inches too long. Obviously, I'm not assembling it correctly. Does anyone have a diagram or knowledge of how to assembly the ''soft drop door'' mechanism correctly?

Much appreciated!

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  • scm00re May 02, 2009

    The soft drop door tub wheel came off and the cable was lying on the floor with the tub wheel. I was able to put the tub wheel back on the bolt and re-loop the cable to the spring. However, when I open the door the tub wheel slides off the bolt and pops off again. Is the tub wheel supposed to click onto the bolt somehow?

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I had a similar issue as described by mc1bean. One day my Jenair dishwasher door just fell down. The right side spring was fine. The left side spring was still hooked into the door hinge but the cable was laying on the floor in 2 pieces. Over time it wore down and broke. I ordered just the soft drop cable. Now I could not find any installation instructions how to install the soft drop cable. After a few tries I think I got it right. Here are the instructions for hooking up the right side spring with the cable. The spring has to be hooked into the door hinge at the notch closer to the door. The end of the cable with the hook has to be hooked into the other side of the spring. The cable should lead from the bottom around the pulley up to the door hinge again. Now the other end of the cable has to be hung into the door hinge on the notch further away from the door. There is some slack, but it is not quite enough for the cable to get over the pulley when in rest position and undo itself.
I hope this helps others who have the same issue.

Posted on Aug 26, 2012

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Posted on Jan 02, 2017

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mc1bean
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SOURCE: Jenn-Air dishwasher, model JDB6510AWP dishwasher won't

Hello, sport

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Posted on Oct 27, 2011

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