Question about Epson Stylus CX4800 All-In-One InkJet Printer

1 Answer

EPSON STYLUS CX4800

When I click the scanner icon nothing happens. It will not start

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  • mackeentouch Mar 27, 2009

    i can print but scan, do i have to install another driver for it?
    i'm a mac user

  • Stephen Siasico May 11, 2010

    scanner icon on the computer or on the printer? what is your OS (operating system) Windows or Mac?

  • dirinda89
    dirinda89 May 11, 2010

    Go to control panel, installed printers. Do you see it listed there?

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  • 25 Answers

You need to download a "Twain Driver and Epson Scan Utility" from
the Epson Website.

But before you start downloading the Twain Driver we need to delete
the previously installed driver in your computer.

1.) Click and open the MAC or Apple Hard drive / Application and trash Epson Scan and Epson Scanner Monitor ( drag it to your trash )
2.) MAC hard drive / Library / Image Capture / Twain Data Source., we need to trash ( *.ds file )
3.) MAC hard drive / Library / Application Support., trash the Epson Scanner Module
4.) Disconnect the connection ( USB ) between the printer and your MAC.
5. ) Empty your Trash bin and restart your MAC

After the restart we can now download and install the Twain driver to your MAC.

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=58606&prodoid=56291067&infoType=Downloads&platform=Macintosh

After the installation try to launch Epson Scan under Application

Posted on Apr 09, 2009

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1 Answer

Epson Stylus CX4800 All-In-One


One possible solution that we can advice is to do a complete trash & reinstallation of printer driver as well as the scanner driver.

For iMac with Leopard, there is a big possibility that the printer driver is not the correct epson series printer driver that's why you can't ink levels is unavailable. Just to set an expectation, printer driver for CX4800 is pre-installed as resident driver in Leopard. Please try to the following to solve that issue:

Determine Which Driver is Currently Being Used
1. Click on the Apple icon in the upper left corner of the Finder and open System Preferences.
2. In the System Preferences window, click on Print & Fax.
3. In the list of printers on the left side of the Print & Fax window, click once on your Epson printer to select it.
4. Check the name of the driver being used; it is displayed in the center of the Print & Fax window next to “Kind”.
5. If the driver name displayed next to “Kind” is Gutenprint, the incorrect driver is being used. Follow the steps in the next section to select the correct driver.

Selecting the Correct Driver
1. Turn off the printer.
2. Delete the print queue and remove the printer from Print & Fax by clicking on the minus (-) button under the list of printers. Click OK to confirm the removal.
3. Click on the Apple icon in the upper left corner of the Finder and open System Preferences.
4. In the System Preferences window, click on Print & Fax.
5. Turn on the printer. The system should add the printer automatically.
6. If the system does not add the printer or if it adds it using the Gutenprint driver, contact Apple for assistance. You may need to reinstall the Epson drivers provided with Leopard.

NOTE: To check ink levels, click the Utility button, then click EPSON StatusMonitor. The Supply Levels button will not show remaining ink levels for your Epson printer.

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