Question about Microsoft Zune JS8-00001 Digital Media Player

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My zune screen is frozen

My zune is frozen and the sensor touch wont move for me to put in the code.

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Let the Battery die and then charge it. It worked for mine

Posted on Feb 10, 2009

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Posted on Jan 02, 2017

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Error code cood124d


One of two solutions to try

First, hold back arrow button and up on the touch pad (non-touch screen version) until it resets, then try to sync again.

If no go...

Next, connect the device to a true 2.0 usb port, try not to use any usb ports on your monitor or keyboard, connect the Zune directly to your PC and then try.

Lastly, not a troubleshooting steps per se, but try a different Zune cable as the 1st generation cables are thin, slow, and are easily damaged.

Hope this helps!

Jul 09, 2010 | Microsoft Zune 2nd Generation Digital...

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My zune screen wont light up


Mine started doing the same thing to me randomly this afternoon. It worked fine this morning but now the backlight wont light up no matter what. I checked the settings and everything.... it's the same as yours... I can barely see the screen its like it is idle and hasn't been touched. I've turned if off and on numerous times and nothing helps

Aug 17, 2009 | Microsoft Zune JS8-00001 Digital Media...

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My 30gb zune is frozen with the zune logo on the screen.


Hi as of last night every zune30gb in the world went frozen go to zune web page and go to support on the zune page and put in a repair request i also have a zune30gb so i hope they will be fixing the problem soon .

Dec 31, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Frozen screen


Got it working again. Disassemble and disconnect the batery for about 10 seconds. This worked to resent mine and it's working again. Not sure if it's permanent, but working for now.

Disassembly instructions:
http://www.rapidrepair.com/guides/zune/zuneassemblyguide.htm

Dec 31, 2008 | Microsoft Zune JS8-00001 Digital Media...

3 Answers

My 30 gb zune is frozen


There's a fix:

Your zune will need a "hard reset."

To do this, use a small screwdriver to pop off the plastic shielding where the zune cable plugs into and remove the two screws on either side of the plug. Next pop the cover off and locate the battery plug at the top left corner of the zune, using your screw driver, pop the cable connection half way off, and do this to the other plug on the right side. Wait 3 seconds, then push down the right connector and then the left battery connecter. Your zune should start up immediately. Press the backing of the zune down (make sure headphone jack is aligned) and put the screws and cover back in place.

It's an easy process but if you're unsure don't attempt it.

Dec 31, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

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30 gig zune frozen on "ZUne screen"


if u want to fix ur frozen zune take it apart
u will need a razor and a few mini screw drivers
take it apart and remove then reinstall the battery
it should work fine after that

Dec 31, 2008 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

30 gig zune frozen on "ZUne screen"


Theres a note on the zune website about this issue today... Looks like its microsofts fault! At least I feel better knowing I didn't break my zune!

Dec 31, 2008 | Microsoft Zune 2nd Generation Digital...

1 Answer

CHARGHED MY ZUNE AND WHEN I TOOK IT OFF IT WAS FROZEN


Could you get it to move at all? If not, press the back button and the controll panel up at the same time.

Dec 27, 2007 | Microsoft Zune JS8-00001 Digital Media...

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