Question about Brother Multi-Function Center MFC-240C All-In-One InkJet Printer
My printer had a paper jam, and I have removed all the paper I can find from the back and the top/inside, but it still makes an awful screeching noise when I turn it on, and keeps reverting to the paper jam error. How do I find out what's stuck?
The only way you can clear a paper jam as bad as yours seems to be is to take the cover completely off (screws that hold it on). You have to be able to see the complete printer mechanical assembly and where the paper feeds through it to be sure that you get every piece of paper out. The reason for the screeching noise is that there is still something in the way of the printhead moving back and forth or finding the home position all the way to the left. The printhead to operate normally has to have a clear path to go back and forth. By looking at the cover for the screws (sometimes you have to lift the part where you change ink cartridges to see the ones you have to remove. Once it is off you can see clearly where the hangup is. Since yours is a multifunction printer you may need to disconnect some cables to take the cover completely off. When you disconnect any cable always be sure to note how it came off. Most plugs are keyed so that they cannot be plugged in backwards but that does not mean they cannot be forced on backwards. So be careful with that. Let me know if there is any other information that you need to make this easier for you. At this point you are getting to the realm of where most people would have a technician do that for you.
Posted on Feb 10, 2009
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What this light sequence means that the printer has a paper jam.
When a paper jam occurs, the printer stops and the operator panel's Paper Jam light and Continue button lights come on. Press and release Continue twice quickly to display the specific secondary error paper jam light sequence.
How to clear Paper Jam
?· Press Continue button twice quickly to see the secondary error code.
To get the secondary error codes
?· When the Error light (!) and Continue button lights are both on, a secondary error has occurred.
?· When the Paper Jam light (4th light) and Continue button lights are both on, a paper jam secondary error has occurred.
?· Press and release Continue button twice quickly to display the secondary error code light sequence.
Press Continue button to resume printing once all the jammed pages are cleared from the paper path.
We recommend that you clear the entire paper path when a paper jam occurs.
To clear a paper jam:
1 If you are feeding paper from a tray, remove the tray, and then remove any jams.
2 Open the front cover and remove the print cartridge assembly.
NOTE: Do not leave the print cartridge assembly exposed to direct light for an Extended period of time. Extended light exposure can cause print quality problems.
3 Remove any jams in the area behind the print cartridge assembly.
4 Lift the flap at the front of the printer and remove any jams beneath the flap.
5 Open the rear exit and remove any jams.
6 After you have cleared the jams, reinstall the print cartridge assembly, make sure all printer covers and trays are closed, and then press Continue button to resume printing.
NOTE: The printer reprints the pages that caused the paper jam.
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