Question about Plustek OpticFilm 7200i Film Scanner

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Need AC Power Supply Adapter for Plustek OpticFilm 7200 Scanner

I purchased this unit over a year ago but never used it. Now that I want to save my 35mm slide collection, my AC power supply adapter seems to have gone to the far side of the moon. Does anyone know where I can find a replacement? I have searched over a dozen merchants who sell this scanner but none offer the option to purchase individual components. The official website of the Plustek company is little help. Thanks.

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I revisited the Plustek website and found a page where I could send an email to customer service describing my problem. About 24 hours later I received a reply which included an attached order form with the price and the appropriate shipping and tax filled out for the item I needed. The order form instructs one to fill out your particulars and fax the form to Plustek. I have no fax capability so, after a phone call, I was instructed to send the form as an attachment to an email to the customer rep. I received confirmation of my order so, I presume that my order is in the pipeline.

Posted on Feb 11, 2009

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Plustek


If you got Silverfast with the scanner, the driver should be on the CD.
But you still can get support from Silverfast for your software. I'm sure they can provide the driver, or can tell you where to get it.

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Dear Kenneth,

This link might help you out with your software problems:

http://driverscollection.com/?H=OpticFilm%207500i%20SE&By=Plustek

With kind regards,

MisterN

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It is quite possible that there is another piece of software that is clashing with your Plustek OpticFilm scanner. It is hard to tell which software is having a clash. If you remove that software from your system you will obtain the desired results. I suspect the SP3 of Windows XP may be responsible for this because Microsoft has indicated that Windows XP SP3 is not for everyone. If you install Windows XP SP2 uninstalling XP SP3 your problem can definitely be rectified.
Good Luck!

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1 Answer

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You can use this page to find the appropriate driver files: http://www.plustek.com/support/download.asp The specific file you require depends on the serial number of the device. Make sure you grab the correct one.

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1 Answer

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Go to Plustek's web site and look for the driver and software download section. They should have it if it is available.

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1 Answer

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Plustek Tech support gave me the following website for parts:
http://www.plustek.com/usa/part/main.asp
You have to print the form & fax it.

Oct 02, 2008 | Plustek OpticFilm 7200i Film Scanner

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