Out of paper message when there is paper

Here's a solution for that printer. Click here to view the solution. I am an HP employee. I do not represent HP on this site.

->An '0x ...' Error Message Displays on the Front Panel When Printing HP Photosmart C5380 All-in-One Printer - HP Customer Care (United States - English)<-

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Thumbs and testimonial are welcome!

check this link is from Hp resolution center. i think this will solve your problem.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00718451&cc=us&lc=en&dlc=en&product=443024&tmp_track_link=ot_search

Hi we2halls,

You may want to try the procedure on this link to help you clear the "Paper Jam". It includes detailed instructions and some illustrations.

Hope it helps.

Thank you for using FixYa.

Peggy,

This is an ink cartridge problem.

Are you using a factory new ink cartridge?
Please consider the following:
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
If you are using factory new cartridges, then please call the manufacturers Technical Support for assistance with the warranty on the cartridges
Don

If you've unplugged the printer and restarted the PC, you may have to uninstall the driver and reinstall it.

when you open up the lid, there is another compartment that can be opened up.  in mine there was a paper obstruction that didn't allow the cradle to move.  remove the obstruction and the printer should do it's own maintenance.
I hope this helps!

plz refer to the link

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00386753&lc=en&dlc=en&cc=us&lang=en&rule=8662&product=443024

Try all the steps in this worksheet. If there is no results let me know, we can move to the next phase.

Regards,
Worldvet

have you tried with normal paper..does it still do the same

when you load the paper does the roller sit on the paper at all...watch the roller....

but if your machine reports that there is no paper even though the roller is sitting on the paper

turn off your printer//remove the ink cartridge.....get a can of contact cleaner..with the nozzel on..throughy spray the roller area this is where the papper sensor is...

if this still doesnt help you will need to open the printer and check the sensor


keep me posted

Cheers