Question about HP Compaq Presario 2500 HP Pavilion ZE 5000 NX9010 Series (chassis bottom)319470-001 (319470001) CD-ROM Drive

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Power Supply Port Burnout

My brother and I both have ze5000 laptops we bought back in 2002. Back in late 2005 we both started having issues when we both mistakenly used the power adapters for another HP Laptop. I maybe used the adapter twice for a short time.

Anyways, not too long afterwards, I noticed the yellow ring on my adapter turned brown, like it had been burned. The pin on the power port had also become loose.

Over the course of over a month the adapter became more and more temperamental until it burnt out.

The only way I can use this laptop now is to use an external battery charger and swap out the laptops. I get about 45 minutes per charge and have to suspend my work to swap out the two batteries. Kind of a big pain.

I want to get it working again. Is there a way to get regualr power working again?

This is not a big deal if I can't get it working. I have a tablet which is equally as old and a new desktop at home. I have a some old files and a few programs to which I have lost the installation discs on that machine.


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  • 5,660 Answers

1) You need to replace the DC Power Jack. This is the port on the laptop where the AC adapter (Charger) plugs in. {Power port}

Most so called repair shops won't touch this. (Notice I stated so called) They will want to replace the entire motherboard. {Geeks are us}

A bona fide computer repair tech can replace the DC Power Jack. Cost of jack? Around $10. Repair bill? From $50 to $125.

[Entire laptop needs to be disassembled, down to the bare motherboard in the tech's hand. Precise de-soldering, and soldering skills, are needed for the DC Power Jack replacement. Reassemble laptop.

This gives you an idea of what is involved,

http://www.insidemylaptop.com/disassemble-hp-pavilion-dv6500-dv6600-dv6700-dv6800-notebooks/

[Older HP Pavilion DV6500 through DV6800 models]

DC Power Jack replacement,

http://www.laptoprepair101.com/laptop/2007/12/06/dc-power-jack-repair-guide/

2) Replace the AC adapter. If the AC adapter has a separate cable from the power unit, to the laptop, then by all means just replace it. May be more of a headache, then just buying a universal AC adapter.

Barring none of the above is a feasible approach for you, and you wish to save the information on the harddrive, of both your laptop, and your brother's, I would suggest an economical external enclosure.

Remove the harddrive, and install it in the external enclosure. The enclosure has a USB cable, and is plugged into any available USB port on a separate computer.
(Desktop?)

The HP Pavilion ZE5000 series of laptops, (Business Notebook's), use an IDE (PATA) harddrive.
It is 2.5 inches across in width.
(Desktop harddrives are 3 and 1/2 inches across in width)

This is one example of a 2.5 IDE (PATA) external enclosure,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=3169580&CatId=2782

To remove the harddrive, I'll need to know the exact Product Number.
(P/N)
This is on the bottom of the laptop in a white Service Tag.
(DO NOT give out the Serial Number. S/N)

Posted on Aug 01, 2010

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