Question about Whirlpool GS6NBEXR Side by Side Refrigerator

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Whirlpool Gold Ice Maker problem Model # GS6NBEXRS00

Ice maker won't produce ice at all. Tried numerous things already.

First, I have reset the ice maker on/off switch. The machine also makes a noise or "hum" when you depress the pad, but no ice. I assume the motor is still fine.
Checked for kinks or clogs in water line as well. This happened right after I changed the water filter. Any ideas??

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I hate to ask the obvious but is your water supply turned back on since the filter change?

  • It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these:

    • If your ice maker has a small red plastic lever, lower it to lower the wire.

    • If there's no plastic lever, simply lower the wire.

    In either case, the ice maker should begin producing ice again. Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.

  • The ice maker fill tube may be blocked with ice. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts! Also replace the water shut-off valve or water-inlet valve, or both, if necessary.

  • The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it.

Posted on Feb 10, 2009

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6ya6ya
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Posted on Jan 02, 2017

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The ice maker in my whirlpool gold refrigerator Model No, GR2FHTXTBOO, is not working.


Hello jitkagardner,
Welcome


You said, The ice maker in my whirlpool gold refrigerator Model No, GR2FHTXTBOO, is not working.

How old is the fridge?
When have you last changed the water filter.
Should be down below at the front grille!
Try these tasks!

If the ice maker is not producing ice or not enough ice
Refrigerator connected to a water supply and the supply
shutoff valve turned on? Connect refrigerator to water
supply and turn water shutoff valve fully open.
• Kink in the water source line? A kink in the line can reduce
water flow. Straighten the water source line.
• Ice maker turned on? Make sure wire shutoff arm or switch
(depending on model) is in the ON position.
• New installation? Wait 24 hours after ice maker installation
for ice production to begin. Wait 72 hours for full ice
production.
• Freezer door closed completely? Firmly close the freezer
compartment door. If the freezer compartment door will not
close all the way, see "The doors will not close completely."
• Large amount of ice recently removed? Allow 24 hours for
ice maker to produce more ice.
• Ice cube jammed in the ice maker ejector arm?
Remove ice from the ejector arm with a plastic utensil.
• Water filter installed on the refrigerator? Remove filter and
operate ice maker. If ice volume improves, then the filter may
be clogged or incorrectly installed. Replace filter or reinstall it
correctly.
• Reverse osmosis water filtration system connected to
your cold water supply? This can decrease water pressure.

Let me know how it goes!
Huuum
Please remember to leave a rating!


Oct 21, 2008 | Refrigerators

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