My 1tb external is only two months old and will not open, it recognizes it on vista; says that driver is installed successfully; but never goes beyond that. When I try to open through "computer" ; explorer stops responding. Any ideas ?
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Try taking the drive out of the enclosure and buying a usb adaoter that will fir the interface the hard drive has...either EIDE or SATA, then hook that up to a usb port and see if the computer will load it. May be the controller card in the enclosure is your problem.
Mybook does not require any additional driver to work on systems from Win XP onward, same for recents Linux and MAC OS.
If the drive is not detected on more of one computer, then it is usually because of a fault.
Try a replacement cable (mybook uses Mini USB to USB, available at computer and at camera shops). If still no luck contact WD, mybooks have one year warranty.
If you want to recover data, the disk must be mounted on a different enclosure, that service can be asked when discussing repair.
The simpletech 1tb drive's case has issues. I had the same problem. It actually quit while I was running a video off the drive. I replaced the case by removing the harddrive from the one it came in and installing it in another case and now it works again.
The first thing I would try is installing the drivers it came with, but failing that you will need to replace it's case.
It has 4 screws to remove, 2 under the silver warranty voiding tape and 2 visable on the bottom side. Remove them, then use a flat screwdrive to pop the case open (gently). Then remove the harddrive.
You will need a case with SATA data AND power cables for this to work.