Question about Epson Stylus CX3810 All-In-One InkJet Printer

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Black and white not printing correctly, color is fine

I have an Epson Stylus 3810. It's been working fine until recently. When printing a document without color there appears to be gaps in the output. Some of the document prints fine, some does not. If I print the document from Word and change the color from black to blue, the document prints fine. I've ran the nozzle clean utility several times and gone through a bunch of ink. Any suggestions on what I can do. The Epson support page suggested I leave the printer off for a day or so so any hardened ink will soften. I replaced the black ink cartridge with a third party ink product first, then thinking that was the issue replaced that with an Epson black ink cartridge. The result is the same. Any hints or tips are greatly appreciated.

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  • Anonymous Mar 12, 2009

    Is there a specific process to cleaning the ink tubes? I read on a webpage a process to clean them. I've used third party cartridges in the past. This particular webpage suggested that the ink dries up and becomes hard on it's way to the head. Sorry if I am not using all the correct terms. This printer has been working great until recently. Thanks for your help. It's greatly appreciated.

  • WandaE Apr 24, 2009

    I only use Epson ink cartridges and have issues with the color ink not printing correctly. There are lines throughout the images. I often have to run the nozzle cleaning system several times to get this to stop and that is a huge waste of ink. I got tired of messing with this. I just bought a different printer and am getting rid of this one. Not worth the hassle.

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If you are not using Epson ink, your printer will do this. Epson printers hate knock-off ink. Always use Epson ink if you want to keep your printer working properly. To solve the problem you are having, try cleaning the ink tubes. Make sure you re-install them properly. Hope this helps. Charlene

Posted on Mar 12, 2009

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