Question about SanDisk Sansa c240 MP3 Player

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My sansa c240 turns on but it gets stuck on a screen thats says refresh database and it won't do anything

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The sansa clip got stuck on


try contacting sandisk or something and ask them

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The screen is stuck on a screensaver and it will not turn off or do anything


It often happens when it doesn't a file is corrupted. If it gets stuck on "Refreshing database", turn it off by holding the power switch until it shuts down, then plug it on a computer and when the sansa logo appears, unplug it. It will skip the datebase refresh and you'll be able to reformat it.

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This is from the Sansa Website at http://www.sansa.com/support/sansa_e200/faqs

My e200 freezes on the “Refreshing Database” screen
STEP 1 – Reset the device
  1. Press the Power button and hold it for approximately 10 seconds.
  2. Release the Power button once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater

I this helps please dont forget to rate my answer.

Mar 07, 2009 | SanDisk Sansa c240 MP3 Player

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Sansa E200R gets stuck in refresh when I turn it on


http://www.sansa.com/support/sansa_e200/faqs

STEP 1 – Reset the device
  1. Press the Power button and hold it for approximately 10 seconds.
  2. Release the Power button once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater


If that does not fix it, please post a comment with an update to your problem.

Jan 05, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa clip is stuck on Refresh Database Screen.


1ST: Just try to 'reset' by holding down the main center button AND pushing UP on the lock/off-on button, for about 8-9 seconds,
It will then 'refresh' the database, shouldn't lose anything,
OR:
MANY problems can be fixed ultimately by the following;
REFORMAT the SansaDisk Clip by finding it in My Computer and right click then just 'format' the thing. THEN drag and drop new music into it (or books), DRAG and DROP, you apparently erase the thing with a 'FORMAT' ....BUT - it's .sys files remain and it is like new {as in empty}
This usually fixes almost anything, should even erase a virus (I'm guessing) but shouldn't hurt it.
Good Luck!

-simple 'drag and drop' from my MUSIC folder seems to work just fine for me...

Jan 02, 2009 | SanDisk Sansa Clip MP3 Player

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My mp3 player is froze and locked


i try to install my sansa in my computer but i can see my songs and pictures

Feb 14, 2008 | Audio Players & Recorders

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Stuck on refresh database


Simply reset the Sansa e250 by holding the power button down for 10-15 seconds.

Jan 15, 2008 | SanDisk Sansa e250 MP3 Player

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Sansa e250 screen is stuck on refresh database


Press the "lock" button to where the Orange is showing. Then press the record button on the left side of the MP3 for a bit. Try this several times. I did it twice and it worked! M.P.

Aug 04, 2007 | SanDisk Sansa e250 MP3 Player

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