Question about Roxio Easy Media Creator 7

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Problem to retrieve second disk out of three.

Hi, I am trying to retreive the second disk of 3 DVDs.
When Roxio asks me for disk 2, I put it in and it asks me if I want to overwrite etc....I say NO to All, but nothing happens. If I try to copy the program asks me for disk 1 and after a while asks me for Disk 2 and again nothing happens. I would like advice by phone if possible because this situation is related to my work and nobody seems to know the answer. I really need some help.
My name is Marc d'Avignon and I live near Montréal Canada.
Phone number: 450-449-1583

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This looks like a damaged disk problem to me, possibly caused by removing the disk before it was finished writing contents to the disk; FYI, DVDs take quite a while to finish writing their contents (compared to CDs they seem very slow but their data-handling capacity is far greater).

You may need to re-create your 3-DVD set again. Sorry to be the bearer of bad news. I would also recommend not giving your personal information out, even though tech-heads are notoriously honest and unlikely to violate your privacy since we are so busy with our many intellectual pursuits. Still you never know who's lurking out there on the 'net.

Posted on Apr 13, 2009

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