Question about EliteGroup P4M800PRO-M Motherboard

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There is no sound in my pc. all drivers had installed.

The system cannot detect the error. All setting is ok. but there is no sound in the board. may be the prob is in the motherboard? i was put sound card but my pc cant recognize the sound card. maybe the more upgrade soundcard.

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Have a look in the bios when your turn your pc on, have a look and see if there is an option to turn on-board sound on or off.

If you have put in another sound card it might be work taking that one out and try turning on-board sound on to see if it works.

Then put your sound card back in and turn on-board sound off and see if that lets it accept your sound card.

I'm just thinking that if your on-board sound is broken but the option is still turned on in your bios it might be causing a problem with your system recognising your sound card.

Posted on Feb 10, 2009

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Don,t have sound and do not detect the sound at all Very frustrated

Open windows control panel. Open add-remove programs. Uninstall any sound driver software. (Reboot the system when finished). Download RegCure, its free (This will clean your windows registry). Click on the link below; (Re-start when finished).
Check your bios. Once your in the bios,
go to the Advanced menu. Open, Onboard Devices Configuration.
Check your settings against the manual. See page 2-24. Save & exit the bios. Boot your system.
Open windows device manager. Look for a yellow pair shaped icon with an ! point or an ? in it or an unknown PCI device. If you see any, you'll need to install the driver software from here.
Right click once on the device, (Like unknown PCI device). From the pop-up window that opens left click on, update driver. Load your Asus CD into your CD-ROM drive. (Follow, Hardware Update Wizard screens).
Point windows to the correct sound folder on the CD. Click on the correct folder so its high-lighted, than click OK. Windows will do the rest. When you first got the board the jumper settings for sound are set for AC97. See top of page 1-30.
If windows does not detect the sound device while in windows device manager, it is possible the onboard sound chip is defective. Asus warrants their boards for 3 years. You may need to call Asus for an RMA & send the board back. Call Asus tech first at, 812-282-2787 IL EST. M-F 8:00AM-4:00PM
Call, 510-739-3777 for RMA
Below is the link for your board;

Good luck!

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1 Answer

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Look into device manager for your OS.
For XP - Start - ControlPanel - System - Hardware - Device Manager
Under Sound make sure drivers are loaded correctly.
If not download latest and reinstall.

Regards B

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First of all when you installed the sound card and turned on your pc did your operating system detect the sound card. If it did then you would need to install the software driver. In some cases the operating system will have it built it and configure it on its own. If you installed the software and it you still got no sound, Go to device manager and find the sound card. If its there, right click and update driver. If is still does not do it then right click and remove driver. Restart your computer and it should detect your card and then reinstall software. now if it still does not work or detect your card then possibility bad sound card. Hope thats helpfull to you.

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