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You may not be aware that there's two paper trays in your MP500... One is in the bottom and requires extending to be able to fill it with paper while the other is at the back/top which is a lot easier to spot.
Because of these two trays there's a paper selection switch on the printer which has a little outline of the printer and two LED light indicators to show which is currently selected.
You might want to try pressing this switch to select the other paper tray and then pressing OK to see if that then prints anything in the queue.
I'd recommend checking the user manual for more information on the paper trays and pay particular attention to the printing preferences > Paper Source option when you print to ensure you select the correct tray.
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Hi there This answers with a titch more detail. The 6A00 is a Canon generic code for paper path jam. Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code. As a Canon tech, I usually find the code, almost 90% of the time, is related to the purge unit being jammed with something and not being able to move. Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like. And yes I have found all those things in a purge unit. The offending item needs to be removed or the purge unit needs replacement. Incidentally, the 6A00 error pertains to all Canon printers made in the last several years, its not just used in one model. And it’s always a paper path error or purge unit. The purge unit, called a spittoon assembly in an HP, Lexmark, and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing. That is where you'll find the print head assembly parked on top of it. It also has an electrical pump to milk the print heads and test for ink flow. So clean all under where the heads are parked and on IP6600D models you can take out the heads just by clipping them out, and then clean well. Also clean the purge unit out make sure all is clean. Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
Hi there All the best Error A600
Your A600 is a paper path error, usually related to the purge unit. Try checking the purge unit for paper stuck in it. The 6A00 is a Canon generic code for paper path jam. Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code. Almost 90% of the time is related to the purge unit being jammed with something and not being able to move. Look for paper, paper clips, push pins, screws flower bud pods or the like. The offending item needs to be removed or the purge unit needs replacement. The purge unit, called a spittoon assembly in an HP, Lexmark, and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing. That is why you'll find the print head assembly parked on top of it. It also has an electrical pump to milk the print heads and test for ink flow.
The purge unit is a white plastic assembly (on the right side of the printer where the print head homes) that is spring loaded on rides on a rail.
You can try moving it back and forth about 5 times or so and clean the rail with a cleanex and putting a little bit of some light oil on it and then close everything up and try it.
If you found this useful all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks
Hello my friend, check if print head carriage has stuck and move the carriage a
few times. You can also blew some compressed air
around to clear any foreign objects.Also you can try moving the cartridge back and forth a few times and when you do that restart your printer .If still doesn't work you should take it to a repair shop.Good luck:)
Hi
Error 6A00
The 6A00 is a Canon generic code for paper path jam.
Solution 1: Move the printhead carriage back and forth a few times.
Solution 2: Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.
Solution 3: Press the ink pads down in the purge unit. Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
Hi
Error 6A00
The 6A00 is a Canon generic code for paper path jam.
Solution 1: Move the printhead carriage back and forth a few times.
Solution 2: Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.
Solution 3: Press the ink pads down in the purge unit. Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
check for paper jams, try turning completely off, and unplug, replug, turn back on (to reset itself). No luck, try to see uninstalling and reinstalling will correct it.
The 6A00 is a Canon generic code for paper path jam.
Solution 1: Move the printhead carriage back and forth a few times.
Solution 2: Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.
Solution 3: Press the ink pads down in the purge unit.
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