It's a multiple problem....there is no enough ink for the head managment sensor to understand the good function of the print head.
Print a nozzle check to see what is going on
Then come back for more information
I have a ipf710 and is always having difficulties with cyan ink. I have read somewhere that I should perform cleaning B. After cleaning I always get an error message. (I dont check the number any more). I turn off the plotter and clean the space under the printhead. Not very accessible, though. I carefully slide a piece of paper with a damp paper napkin under it. Turn on again and all works fine for some time, nozzle check print shows all colors ok. Does anybody know the difference between cleaning A and B?
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there is no enough ink in the head managment sensor.
Go to menu, test print, nozzle check, check the grids 12 pair of grids.
Check if there are any brocken grids.
After that you have to perform head cleaning B twice or more.
If the problem still remains then replace print head.
also perform firmware update to the latest version though the official canon site
this means that you have no ink flowing from the nozzles.
1.st if possible print a nozzle check from test print menu an see the result.
the other issue i can imagine is that you replace the print head without perform firmware update.
It is very important before replacing the print head to perform firmware upgrade (cd incl. inside the head box)
Also try a head cleaning B twice or more
I have had two of my Canon plotters give this error.message, I had to manually move the carriage unit and replace the printhead. On one of the plotters the error message returned, on the second plotter I was able to go into service mode where it asked me to replace the printhead. I just went though the motions since the printhead was brand new and I was able to get the plotter to function correctly.
Try to update the firmware version to 1.32 (latest version on www.canon-europe.com).
Then check the move of the carriage unit if any foreign object is on the move.
Last try a lubricate the shaft and replace the shaft cleaner.