Question about GE JEB1095 Convection/Microwave Oven
Loud humming noise when turned on to cook
Assuming your inside light and turntable come on when you try to microwave, I would most strongly suspect a shorted high voltage rectifier
diode or a bad magnetron, or a loose and possibly corroded connection on the magnetron's terminal.
If you or someone you know decide to look into it, we have critical safety information and disassembly information at our site, and our link is at our listing here on FixYa.
There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.
At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.
Here are some links you or someone you know can use for test help, but read their safety warnings first:
(if it's not shorted or burned, it's probably okay)
If it's within the magnetron portion of the warranty (5-9 years) but out of the original full warranty (1 year), G.E. will cover the part cost, but not the cost to visit you or the labor charge to do the work.
Sometimes they will send you the magnetron to do it yourself.
If nothing else, you can save about $50-75 if you remove it from the wall and take it to a GE-authorized servicer.
You can find a GE-authorized servicer by calling GE Appliance Service at 1-800-848-7620 or here.
Accessing some components for testing and possible replacement will require you to remove the oven from the wall.
If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.
You can download GE owner's manuals and installation instructions here.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Posted on Feb 15, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Nov 16, 2016 | Microwave Ovens
Mar 27, 2012 | GE SpaceMaker Microwave Ovens
Here is a tip that will help you to figure out what is wrong with your Microwave Oven....
Microwave Oven Basic Troubleshooting Tips
Nov 14, 2010 | GE Spacemaker JVM1640SJ Microwave Oven
Oct 11, 2009 | GE Microwave Ovens
Sep 23, 2009 | GE Spacemaker JVM1640SJ Microwave Oven
May 09, 2009 | GE Spacemaker JVM1640SJ Microwave Oven
Dec 18, 2008 | GE Spacemaker JVM1640SJ Microwave Oven
Apr 01, 2008 | Microwave Ovens
151 people viewed this question
Usually answered in minutes!