Question about GE JEB1095 Convection/Microwave Oven

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GE 1095 loud humming noise when turned on to cook

Loud humming noise when turned on to cook

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Assuming your inside light and turntable come on when you try to microwave, I would most strongly suspect a shorted high voltage rectifier diode or a bad magnetron, or a loose and possibly corroded connection on the magnetron's terminal.

If you or someone you know decide to look into it, we have critical safety information and disassembly information at our site, and our link is at our listing here on FixYa.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

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At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Here are some links you or someone you know can use for test help, but read their safety warnings first:

http://www.gallawa.com/microtech/diode.html
(if it's not shorted or burned, it's probably okay)


http://www.gallawa.com/microtech/mag_test.html

If it's within the magnetron portion of the warranty (5-9 years) but out of the original full warranty (1 year), G.E. will cover the part cost, but not the cost to visit you or the labor charge to do the work.

Sometimes they will send you the magnetron to do it yourself.

If nothing else, you can save about $50-75 if you remove it from the wall and take it to a GE-authorized servicer.

You can find a GE-authorized servicer by calling GE Appliance Service at 1-800-848-7620 or here.


Accessing some components for testing and possible replacement will require you to remove the oven from the wall.

If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.

You can download GE owner's manuals and installation instructions here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Feb 15, 2009

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Here is a tip that will help you to figure out what is wrong with your Microwave Oven....

Microwave Oven Basic Troubleshooting Tips

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From your description it appears that the Magnetron has failed on your microwave.

*Please be aware*
Replacing the Magnetron in a Microwave is a highly specialist job and should not be carried out by an unqualified person. Microwaves carry lethal levels of voltage even after they have been unplugged from the mains supply. The high voltage circuitry in this area of the oven is extremely dangerous and must undergo a discharging process before work can commence. The Magnetron itself is the main 'engine' of the microwave and operates under extremely high voltages.

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