I am getting an error code U61 on the LED screen and on the TV display the resolution suggestion is to press enter, which will close the disc drawer, and turn the unit off; then power back up. I have done this but the unit went back to a U61 error initially with the same error message on the TV screen but the LED screen just says HELLO. Tried the sequence again but it's just goes back on the same loop. There is no disc in the machine.
Has anyone had a similar problem and know how to resolve it?
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What is the error code being displayed? is it U81 U61 or U99? U61 is likely to be a DVD drive error. U99 is an electrical problem, while U81 is a microprocessor feedback information error. Your best option is to submit this recorder to a qualified service technician in an authorised Panasonic workshop, for a quote, and a second opinion on the likely repair costs and/or parts involved. (it helps to be more specific when posting questions here about DVD drive faults so we can advise people properly on the best course of action to solve the problem (however a few consumers do not know what device error codes are and what they mean; this is understandable in many cases).
The cost to fix this unit depends where you go and whom you deal with. It is up to you, but be warned; if the unit needs a new DVD drive, this could prove expensive.
You have the same issue as the one who is posted here at Fixya. But this requires you to open the DVD cover. If the unit is still under warranty, its best to bring it to the authorized service center. If not, you can try and test this if it'll work. http://www.fixya.com/support/t221217-u61_error_code
"I have the same problem (same error # same model of DVR).
I noticed it happened after I left a DVD in play mode and paused for a long time.
I saw a message on the Internet that error U61 can mean that the lens is unable to move (return to its normal position).
Internet message said that person unpluged everything, then opened the
cover to the DMR-ES15 (3 screws) and gently pushed the DVD head back
towards the rear of the DMR-ES15.
I assume that would void his
warranty, but I am considering trying it since the time to have it
repaired versus the replacement cost makes the possibility of a
Here is part of that actual Internet message. I hope it helps you:
Yesterday, my DMR-ES15 started to malfunction, giving me the error U61.
No matter how many times I tried to press Enter, and Power On, the machine kept
re-booting with the error U61. I noticed that the drive was making some
noises as if the Read head was not able to park properly. So I decided to open up the unit and find out why.
I took out the 3 screws holding the top in place. And then moved the drive head mechanism back (pushed it towards the back of the unit).
I then plugged the power in, turned it on, and amazingly there was no more U61 error.
I test the unit this morning again and everything seems to work properly again!"
First is there a disk in the dvd drive? If so it must be removed. have you tried a factory reset? Press and hold the up and down channel buttons on the front of the unit until the unit displays BYE then after it shuts down unplug it from the AC outlet for about 30 seconds then try to turn it back on it should be back in the first time setup.
The manual refers to the U61 as being a recovery mode. Have you left it at U61 for a period of time while it tries to recover? U61 ≥There was a power failure or the AC plug was disconnected while the unit was on. The unit is carrying out its recovery process. This process restores the unit to normal operation. The unit is not broken. Wait until the message disappears. You could always try to force it into standby mode and back out again: Press [í/I, POWER] on the main unit to switch the unit to standby. Now press [í/I, POWER] on the main unit again to turn the unit on. If that doesn't take care of it, everything thing I've found points toward a replacement of components inside the system by a repair service. Hopefully you are still under warranty!
Hi, there was no solution to my problem with the error code U61, having talked to a Panasonic repair center it would cost £180.00 to fix this unit as the board and DVD recorder have to be replaced as one unit. It would cost me around £160.00 to buy a new one so there was no point in having it repaired.