Question about Epson Stylus C43SX InkJet Printer
I have put the new black ink cartridge into the printer but the printer cannot print the black color document, but other then black it cant print.
Are you confident the new cartridge is full and in-date? Can you confirm that the old cartridge was not removed until immediately before the new cartridge was installed? Did you remove the yellow tape from the new cartridge before you installed it? Was the black cartridge change properly completed such that an ink charging cycle occurred? Have you carried out any head cleaning cycles? If not, do it. Have you done a nozzle check print? If not, do it. Any sign of black ink? Yes, but not perfect? If not, do a couple more head cleans and nozzle checks. If still not perfect, let it rest for 24 hours to disperse air bubbles. Then repeat.
If you have already done lots of head cleans with no result, and you're sure you have a good ink cartridge properly installed, then there are other things we can try - assuming other solutions haven't worked either. Report back on my queries etc.
Posted on Feb 10, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Aug 14, 2011 | Dell 924 All-in-One InkJet Printer
Sep 29, 2009 | HP Office Equipment & Supplies
Jul 07, 2009 | Canon MX310 Office All-In-One Printer
Dec 09, 2008 | Lexmark X2600 InkJet Printer
Nov 13, 2008 | Canon PIXMA MP210 Photo All-In-One Printer
Sep 16, 2008 | Brother MFC-5840CN All-In-One InkJet...
Jul 18, 2008 | Epson Stylus C60 InkJet Printer
Dec 18, 2007 | Lexmark Z645 InkJet Photo Printer
122 people viewed this question
Usually answered in minutes!