Question about Epson Stylus C43SX InkJet Printer

1 Answer

The black ink cannot be

I have put the new black ink cartridge into the printer but the printer cannot print the black color document, but other then black it cant print.

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  • chockalingam May 11, 2010

    Resolution : we need to change the settings in the printer - settings.



    Resolution :



    Click on Main (tab) >>

    Choose the Black under the option ink

    Click Apply >>

    Click Ok



    Now, please check if the issue is resolved.



    Please provide me more information if you still have the issue even after following the steps as provided above.



    1. Click on Start >> printer and faxes>> you will see your Epson Stylus C43SX printer >>



    Right click on it and select properties >>



    Please provide me the options (tab)

    Click on the tabs (individually) >>

    Provide me the options that you may see there



    The above informations will help me to guide you in the right track to resolve the issue.

×

1 Answer

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  • 353 Answers

Are you confident the new cartridge is full and in-date? Can you confirm that the old cartridge was not removed until immediately before the new cartridge was installed? Did you remove the yellow tape from the new cartridge before you installed it? Was the black cartridge change properly completed such that an ink charging cycle occurred? Have you carried out any head cleaning cycles? If not, do it. Have you done a nozzle check print? If not, do it. Any sign of black ink? Yes, but not perfect? If not, do a couple more head cleans and nozzle checks. If still not perfect, let it rest for 24 hours to disperse air bubbles. Then repeat.

If you have already done lots of head cleans with no result, and you're sure you have a good ink cartridge properly installed, then there are other things we can try - assuming other solutions haven't worked either. Report back on my queries etc.

Posted on Feb 10, 2009

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1 Answer

My printer doesnt make any print at all.


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Are you using Dell Series 5 ink cartridges?

Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

Power on the printer. Open the printer and take out the Dell Series 5 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 5 color cartridge.

Close the printer. It should print an alignment page. Any error messages?

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Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

If these ink cartridges are new, then take them to the place of purchase for a refund or replacements. If they're old, then try purchasing a new Dell Series 5 ink cartridge.


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  1. Take out the black cartridge once you've determined that you are completely out of black ink. You'll have to rely on the dark hues from the color cartridge to print in black.
  2. Adjust the printer software settings. Once you take out the black cartridge, your printer's software will typically warn you that you are missing a cartridge. Follow the instructions for your printer to allow the printer to print without the black cartridge. Then set the printer to print in black and white, not color. This overrides the black cartridge and allows the printer to access the dark hues of the color cartridge.
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When I print, only the color cartridge is used. I'm printing documents that are all black and white. How do I print with the black cartridge? I have a full black cartridge, but my printer won't let me...


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  2. Lift the top cover to the open position until it locks securely into place.
  3. Pull the ink cartridge hook toward the front of the printer and remove the color ink cartridge displayed on the LCD. Place the cartridge in a plastic bag as it may still contain some residual ink and may leak.
  4. Open the new ink cartridge bag for the color shown on the LCD and remove the new ink cartridge. The cartridge cover may come off when you open the bag. This is not uncommon and will not damage the cartridge.
  5. Each color has its own correct position that is clearly labeled and color coded inside the printer. Keep the ink cartridge in an upright position when you insert it into slot. It will only fit in the correct direction. Press down on the ink cartridge until the hook snaps over it.
  6. If you replaced an ink cartridge while “Near Empty” was displayed on the LCD, the LCD may ask you to verify that the replacement cartridge was brand new one. Example: “Did You Change Black? 1.Yes 2.No.” For each new cartridge you installed, press 1 on the dial pad to automatically reset the ink dot counter for that color. If the ink cartridge you installed is not a brand-new one, select 2.

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