NOT HAVING USED THIS CAMERA FOR SOME TIME I NOW GET THE SCREEN MESSAGE 9 CONDENSATION OPERATION PAUSED) AND HAVING MISLAID THE INSTRUCTION MANUAL I AM PULLING MY HAIR OUT TRYING TO SOLVE THIS PROBLEM. MODEL GR-D20EK
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The camcorder has a built in Dew sensor that monitors the condensation in the area of the camcorder while it is in use. Normally after leaving the area where the condensation is and the camera sitting for a while it should reset itself, if it doesn't then the dew sensor needs to be replaced. On the model that is shown in the picture it is on the motor bracket assembly. I could be more specific if i had an exact model number.
I hope this helps.
According to my Canon manuel, it occurs when condensation forms water droplets inside the camera.It also says that the camcorder will auto matically shut off. Time will vary depending on location and weather condition. General rule is 2 hours.
This is often referred to as DEW and is a sensor inside the camera that detects moisture. You can hasten the removal most times by warming the camera with a hairdryer on medium setting and not too close to the plastic case. When you store the camera store it with a few of those little bags of silicone crystals that come in many packages that we just throw away.
The only thing you can try is to dry it out completely. Open every possible port to the interior, and put it near a dry-heat source. If the moisture is reasonably near a surface it may take a day or two -- if it is in a semi-sealed place it may take forever for the condensation to evaporate out. There's nothing more you can do but have patience and keep trying it to see if the error goes away over time, possibly a looong time.
Before you bring it inside from the cool outdoors, you should seal it in a plastic bag until it warms up -- that way any condensation will form on the outside of the bag and not inside the camera.