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Your best method of troubleshooting is the manual sensor test as this is a generic paper jam error.
on your sensor tests:
0 = off 1 = on
A = TOP OF PAGE SENSOR B = PAPER LOOP SENSOR C = N/A D = FUSER PAPER SENSOR E = DELIVERY-TRAY PAPER-FULL SENSOR F = FUSER PRESSURE-RELEASE SENSOR G = MEDIA SENSOR H = N/A I = MP TRAY SENSOR J = CASSETTE SENSOR K = DOOR OPEN DETECTION SWITCH L = DEVELOPING ESTRANGEMENT SENSOR - CLR M = DEVELOPING ESTRANGEMENT SENSOR - BLK N = MP TRAY MEDIA POSITION SENSOR
A-F are paper path sensors - you can toggle them and watch if they change from 0 to 1. If they do, the problem is not in that area.
G can have states from 0-7 each one representing a different type of paper - shouldn't have anything to do with jamming.
hope this helps. probably a tiny piece of paper or toner somewhere. could also be a torsion spring out of position on a flag.
The error 41.3 is unexpected paper length and was caused by the printer pulling more than one sheet. Now the problem is clearing the paper jam in the paper tray. The only way I have found to get it clear is to put the printer on its back with the paper tray facing straight up. Now push the tray in just a little bit if you can and try to shake it to get the paper to shift to the other end. After a minute or two put the printer back down and try to open the tray. If you can then just put the paper back where it goes in the tray. Be sure the pickup roller is clean, no paper dust and such. then try printing again. If you still can't get the tray out then you will have to dis-assembly the printer to get it clearer. Let me know if this gets you going. Buddy Corporate Computer Over 21 years of PC and printer support/repair
Leave Tray1 closed. Remove tray 2. Push down on green arrows visible after removing Tray 2. You should see the jammed paper on the plastic tray which becomes accessible after pushing down on the green arrows.
then you have some buried deep inside..turn light off in office, close door, and use a flashlight or penlight..paper will glow from light..that will help a bit..then long tweezers to extract the fragments, eh?