Question about Acer-Veriton-M410-US3800P AMD Desktop PC - AMD Sempron 2.2GHz, 1GB DDR2, 160GB SATAII, DVDRW, Gigabi

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Computer doesnt recognize sound card

I cant play anything on windows media player or any other audio software. the device manager shows that i have audio codecs installed and working properly but it doesnt list a specific sound card. it worked before i moved my computer into another room. the sound controller says "No audio device."

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  • mcn8sux Feb 10, 2009

    thanks a bunch, i'll get on that tomorrow!

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One of two things happened - Either the driver for the sound card became corrupted, or the sound card died. First thing to do is go through the control panel, and the add new hardware wizard, see if Windows detects and installs the card. If it detects the sound card, but can't find the driver, open the computer case, make a note of sound card manufacturer and model number, and use the manufacturer's support site to download and reinstall the drivers. (Alternately, if the card is integrated, or was put in the system by Acer, and if you're not concerned about data loss, many Acer desktops have a System Recovery partition, accessible by restarting and holding Alt. + F10 during post/startup - varies for some models)

If driver detection/reinstallation is unsuccessful, power off the system(Unplug the power cord as well), open the case, move the card to a different slot, restart the system, and try driver detection again.

If the card is STILL not showing up in device manager, its likely toast. You can purchase a decent Sound Blaster 5.1-7.1 sound card for under thirty bucks on Ebay, at WalMart, etc.

Posted on Feb 10, 2009

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