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Money put on cell phone used up not by me

L got a rodgers pay as you go cell phone aug 2008 my husband got the same phone as l did a week ago. on jan 10 2009 l put a $100.00 on my phone which was to last one year tonight l found out l have no money left on my phone. l have never used e.mail or internet serves on my cell at any time since l have had the cell phone yet all this money has been used up by useing the internet and a long distance call excedding $30.00 that l did not make jan 31 2009. the outher problem is when l call to check on my account which they gave the same code number to my husband it refers me as mr, sherlock and gives me the amount on his account l changed my cell number tonight and my home computer still refers me as mr, and l can not access my own account information. l want to know where that $100.00 went to and how the internet took all that money when l have nver used the internet by cell phone. and why i am refered to my hubands account even on my home computer and refuses to let me get into my own account we do have different phone numbers why

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Hi,

The best solution is to contact your service provider immediately and explain the same issue to him.There support team will solve your problem.

If you need anymore help let me know

Posted on Feb 10, 2009

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