Question about HP (PH075AV) Bluetooth Wireless Adapter
For some reason, my laptop won't recognize the internal Bluetooth adapter. my PC is a HP Pavilion dv9700, model # dv9930us.
first what we need to check if the bluetooth software is installed or not,right click on my computer and go to properites,once you click on properties,click on the tab that says advacned and underneath this box you will see an option which says device manager,click on device manager and check if the bluetooth adapter is listed under the category that says bluetooth or network adapter,if you see that there is no yellow question mark under bluetooth option,if there is a yellow question mark then you probably need to reinstall the drivers...if the software is listed and yet it is not getting detected probably we need to reset the bluetooth adapter and also make sure if the bluetooth light on the laptop is on or not,the light is situated on the front of your laptop...
incase the device manager looks perfect then go ahead and reset the bluetooth card
link to download drivers for vista...http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-56755-1&lc=en&dlc=en&cc=us&lang=en&os=2093&product=3747258
here the manual that u can download to see how you can reset the bluetooth card...http://h10032.www1.hp.com/ctg/Manual/c01295898.pdf
Posted on Feb 15, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Mar 27, 2012 | HP Pavilion dv7-1132nr Notebook PC
Feb 24, 2011 | HP Pavilion dv9500 dv9600 and dv9700 FF...
Feb 16, 2011 | HEWLETT-PACKARD Hewlett Packard Pavilion...
Dec 23, 2010 | HP 407674-004 - HP Compaq nc2400, Pavilion...
Nov 08, 2009 | HP Pavilion dv9700t Notebook PC
Sep 23, 2009 | HP Pavilion dv9000z Notebook
Jun 08, 2009 | HP Pavilion zd7020US Notebook
Jun 25, 2008 | HP Computers & Internet
Apr 20, 2008 | HP Pavilion dv1000 Notebook
Feb 13, 2008 | HP Pavilion N5340 Notebook
632 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: