Question about HP (PH075AV) Bluetooth Wireless Adapter

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Internal Bluetooth Adapter won't work...

For some reason, my laptop won't recognize the internal Bluetooth adapter. my PC is a HP Pavilion dv9700, model # dv9930us.

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  • subrata_vet Feb 28, 2009

    bluetooth of my laptop won't work since i change my window from vista to xp. how can i solve this problem?

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Hi...
first what we need to check if the bluetooth software is installed or not,right click on my computer and go to properites,once you click on properties,click on the tab that says advacned and underneath this box you will see an option which says device manager,click on device manager and check if the bluetooth adapter is listed under the category that says bluetooth or network adapter,if you see that there is no yellow question mark under bluetooth option,if there is a yellow question mark then you probably need to reinstall the drivers...if the software is listed and yet it is not getting detected probably we need to reset the bluetooth adapter and also make sure if the bluetooth light on the laptop is on or not,the light is situated on the front of your laptop...
incase the device manager looks perfect then go ahead and reset the bluetooth card

link to download drivers for vista...http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-56755-1&lc=en&dlc=en&cc=us&lang=en&os=2093&product=3747258


here the manual that u can download to see how you can reset the bluetooth card...http://h10032.www1.hp.com/ctg/Manual/c01295898.pdf


vedhick

Posted on Feb 15, 2009

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