I just read a posted question about a clogged or fried pump. I was wondering how I could tell the difference and possible fix a clogged pump vs. a fried pump. If you know what I'm asking. Thanks in advance!!!
Anyways, my washer is spinning and all that good stuff, the water just wont drain. Like a week before that I could not get any water to fill it!!! I figured it was frozen pipes though, but nothing else was frozen. Just a little more info if it helps...
Read through the link thoroughly. The use of a wet/dry shop vac comes in very handy when performing this task and minimizes any mess you may encounter. These pumps can become damaged with debris jammed in the impeller. If cleaning the pump does not correct your problem, the manufacturer recommends replacing it.
Since the pump is monitored by the volume it pumps, you still may have to replace it even if it seems to be running. If error codes are generated after cleaning and the pump is running, the impeller and/or motor may be damaged, causing it not to pump at the correct volume (this is a worst-case scenario). If you determine that the pump requires replacing, post back and let me know. I can give you pointers on how to replace it and where to obtain a replacement. If you need further assistance or have additional questions, please let me know. I hope this corrects your problem.
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Clogged drain pump.
Check the drain pump filter. Use a flashligth and you will se if the impeller is stuck on something. If not check the hose from the drum to the drainpump housing. May be clogged.
If not, replace drainpump
This issue usually occurs due to kinked drain pipe, clogged
drain filter or drain pump. First make sure that the drain is not clogged and
remove clogs if present. If no visible lint is present then remove the lower
front access panel to check the drain filter and drain pump for any clogs,
you'll need to clean the drain filter and drain pump completely. Hope this
helps... Please post back for any further assistance. Daniel
The most common causes for water not draining are:
Clogged drain tube
Clogged drain hose
Clogged drain pump
Removing the drain hose from the tube and inspecting it should give you an idea right away if the hose is clogged. The problem is most likely in the drain pump. Many times, items left in pockets will find their way into the pump and become lodged there.
Thanks for using FixYa. OE is a Drain Error which indicates that the water was not fully drained within 10 minutes. To start with check the drain pump filter for any clogs/foreign materials and try to clean the filter. Also if you have already checked the drain hose for any blockage then check the pump for any blockages, if still its not resolved then it seems to be the pump that has gone bad. Please do rate the solution if the issue is resolved or post a comment for further assistance.
You may have an obstruction in your pump which causes it to drain slower than usual, or binds the impeller. Flow can still be pretty good even with this problem but the brain will sense a longer than normal drain time and flag the error. Try removing the water pump and look for underwires, paper clips or hairpins.
You need to take a flashlight and look into the suction port on the pump. Make sure the pump is not clogged and check the pump impeller. Make sure that no blades are broken or missing and the impeller should spin freely. If any blades are missing or broken on the impeller or if it will not turn freely, the pump will have to be replaced. Hopefully, it is just a clogged pump. Hope this helps and best wishes.
according to the whirlpool website the f21 is a communication erroe, nothin to do with pump. if you remove the top panel from washer (3)screws from across the rear of unit, youll find the main control board just under there. i would look for loose wiring connectiond at tha point.
This error occurs if the touch-pad/LED assembly is not
able to transmit/receive data to/from the central control
Possible Causes / Procedure
1. Check the touch-pad/LED assembly by selecting
different cycles and changing the modifiers and
options available to confirm the touch-pad/LED is
2. Unplug washer or disconnect power.
3. Check wire harness connections to the
touch-pad/LED assembly and Central Control Unit
Have you actually checked the drain pump to be sure? It doesn't take much to clog the drain pump and cause slow draining issues. I've seen items as small as a cotton swab or toothpick stop the impeller on these pumps. The following link explains the "F02" error and how to check it:
You may be correct and have an electrical connection problem to the drain pump, but this is not common. You should also make sure you are using HE detergent and read the label carefully when you do. Some of these detergents are double (2X) and triple (3X) concentrated. If you diagnose the problem and it turns out to be the drain pump, please post back with your model number and I can assist you with locating a part number for your washer. Here's the link for step-by-step instructions on how to replace the drain pump (if needed):
This is another possible solution, more than likely most people will expierience clogs. I had the same problem today, upon removing the drain pump I noticed one of the dark blue wires was off of the connector that plugs into the pump, seems these are held in place by a "splice connector", and is a simple fix, after you unplug it from the drain pump take the connector and pull from the front and rear to open the splice jaws, re insert the wire and push back together. Plug it back into the pump, and that's it!