Question about Kenmore 44102 Front Load Washer

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How to check and possibly fix a clogged pump

I just read a posted question about a clogged or fried pump. I was wondering how I could tell the difference and possible fix a clogged pump vs. a fried pump. If you know what I'm asking. Thanks in advance!!!

Anyways, my washer is spinning and all that good stuff, the water just wont drain. Like a week before that I could not get any water to fill it!!! I figured it was frozen pipes though, but nothing else was frozen. Just a little more info if it helps...

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The following link explains how to check the drain pump on a Kenmore Elite for obstructions:

http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

Read through the link thoroughly. The use of a wet/dry shop vac comes in very handy when performing this task and minimizes any mess you may encounter. These pumps can become damaged with debris jammed in the impeller. If cleaning the pump does not correct your problem, the manufacturer recommends replacing it.

Since the pump is monitored by the volume it pumps, you still may have to replace it even if it seems to be running. If error codes are generated after cleaning and the pump is running, the impeller and/or motor may be damaged, causing it not to pump at the correct volume (this is a worst-case scenario). If you determine that the pump requires replacing, post back and let me know. I can give you pointers on how to replace it and where to obtain a replacement. If you need further assistance or have additional questions, please let me know. I hope this corrects your problem.

Posted on Feb 10, 2009

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f21=
This error occurs if the touch-pad/LED assembly is not
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Have you actually checked the drain pump to be sure? It doesn't take much to clog the drain pump and cause slow draining issues. I've seen items as small as a cotton swab or toothpick stop the impeller on these pumps. The following link explains the "F02" error and how to check it:

http://www.fixya.com/support/r615268-f02_error_code_whirlpool_duet_kenmore

You may be correct and have an electrical connection problem to the drain pump, but this is not common. You should also make sure you are using HE detergent and read the label carefully when you do. Some of these detergents are double (2X) and triple (3X) concentrated. If you diagnose the problem and it turns out to be the drain pump, please post back with your model number and I can assist you with locating a part number for your washer. Here's the link for step-by-step instructions on how to replace the drain pump (if needed):

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