Question about Dell Microsoft Windows XP Home Edition

1 Answer

2 new emails nowhere to be seen

Around Feb 1 my Inbox reminded me there were 2 new emails:

Inbox (2)

But so far those 2 messages have been nowhere to be seen whatever I tried! Then I happened to come across Yahoo Forum and learned that you help efficiently and for free.

Thanks a lot beforehand.

~ Jessica

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  • 1 more comment 
  • jessicasiu02 Feb 10, 2009

    I do appreciate your prompt response. But, unfortunately, they are not there, either.

    I am sorry I do need more help. Thanks again!

    ~ Jessica


  • jessicasiu02 Feb 11, 2009

    Hi Coolguy008,

    Actually what I meant is: The inbox still stubbornly appears like (inbox(2)). Does
    that mean those messages are NOT spam? That being the case, I really
    need further help to make sure .... I am so sorry about this.

    Thanks again!

    ~ Jessica


  • jessicasiu02 Feb 12, 2009

    Hi Coolguy008,



    But that would be too much to ask from you. I mentioned your suggestion
    to my nephew. He promised to spare me the time before very long and
    most probably it can be solved.



    Thanks again for this excellent technical suggestion!



    ~ Jessica

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  • 3,422 Answers

HI Jessica,

Did you check your spam folder to see if those 2 emails are there?If you have already checked your email before with with 2 emails.Then it won't appear like (inbox(2)) it will appear as just inbox.But your 2 emails will be in there.

Let me know if you need anymore help

Posted on Feb 10, 2009

  • Priya darshan Feb 12, 2009

    Hi Jessica,

    Looks like we will have to go a for a screen sharing to fix this issue.Whenever you read this,just reply back to me and i will send you a message again and tell you how to connect via remote.


  • Priya darshan Feb 13, 2009

    Hi Jessica,

    No probs.If you need any help in future with any kinda Pc/laptop issue just let me know and i'll help you fix it.

    Take care and bye...


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Check your Junk folder
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Check your Junk folder
1. Sign in to Outlook.com account.
2. Click on Junk on the left pane.
3. Check to see if the missing mail is in this folder.
4. If you see any messages that should have been delivered to the Inbox, click the Not Junk.
Check your Blocked sender list
1. From your Inbox, click the cog icon.
2. Select More Mail Options .
3. Under "Preventing junk email", click Safe and blocked senders.
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Add the email address to your Safe senders list
1. From your Inbox, click the cog icon .
2. Select More Mail Options .
3. Under "Preventing junk email", click Safe and blocked senders.
4. Click Safe Senders.
5. In the text box, type in the email address or domain you'd like to always receive emails from.
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Check your Email Rules
1. From your Inbox, click the cog icon.
2. Select More Mail Options .
3. Click Rules for sorting new messages under "Customizing Outlook".
2. Perform one of the actions as per your requirement:
Click Edit next to the rule that you want to edit.
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Check your Junk Mail Settings
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To go back to your inbox, click Outlook on the top left portion of the screen.
Check your Reply-to address
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Hi,
You are not clear what is eject problems. Just i gas and share, i hope solved your problems.

Check your Junk folder
1. Sign in to Outlook.com account.
2. Click on Junk on the left pane.
3. Check to see if the missing mail is in this folder.
4. If you see any messages that should have been delivered to the Inbox, click the Not Junk.
Check your Blocked sender list
1. From your Inbox, click the cog icon.
2. Select More Mail Options .
3. Under "Preventing junk email", click Safe and blocked senders.
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5. In the Blocked senders list, select the name or domain (the part of an e-mail address that follows the @ sign, such as outlook.com) that you want to receive emails from.
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Add the email address to your Safe senders list
1. From your Inbox, click the cog icon .
2. Select More Mail Options .
3. Under "Preventing junk email", click Safe and blocked senders.
4. Click Safe Senders.
5. In the text box, type in the email address or domain you'd like to always receive emails from.
6. Click Add to list >>.
Check your Email Rules
1. From your Inbox, click the cog icon.
2. Select More Mail Options .
3. Click Rules for sorting new messages under "Customizing Outlook".
2. Perform one of the actions as per your requirement:
Click Edit next to the rule that you want to edit.
Or
Choose the rule that you want to delete and click Delete.
Note: Not all international characters are supported as filters.
Check your Junk Mail Settings
1. From your Inbox, click the cog icon.
2. Select More Mail Options.
3. Under "Preventing junk email", click Filters and reporting.
3. Under "Choose a junk e-mail filter", choose the level of protection that you want, and then click Save. If the Exclusive level was set, all emails will go directly to your Junk folder except for messages from your contacts and email addresses that are in your safe senders, Outlook service announcements, and alerts that you signed for.
4. Click Save.
To go back to your inbox, click Outlook on the top left portion of the screen.
Check your Reply-to address
1. From your Inbox, click the cog icon.
2. Select More Mail Options .
3. Under "Writing email", click Reply-to address.
2. Select the radion button beside Current e-mail address.
3. Click Save.

Thanks.
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