Question about Acer Aspire 5315 Notebook
I bought my 15-year old daughter an Acer 5315 that was a ''refurbished'' item from Tiger Direct. Since she has had it, the so-called ''eRecovery'' program tries to run at every start-up. eRecovery can never complete whatever it is trying to do and just hangs there until it is terminated using Windows Task Manager. One help site recommended deleting a specific entry in the Registry. I deleted the entry through regedit, but it had no effect. I would like to either eliminate eRecovery completely or repair it so it can work properly
Try going into the start menu, click run, and type in "msconfig" - without quotes. When that comes up, on the right hand side of the screen should be a tab labeled "Startup". Select that, and scroll through the list to see if the eRecovery is an option - you may be able to deselect it. Also check under the "Services" tab - it may be located there(If you check the box under the services list labeled "Hide Microsoft", it makes it much easier and safer to find/edit active startup services)
Posted on Feb 10, 2009
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Posted on Jan 02, 2017
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