I bought my 15-year old daughter an Acer 5315 that was a ''refurbished'' item from Tiger Direct. Since she has had it, the so-called ''eRecovery'' program tries to run at every start-up. eRecovery can never complete whatever it is trying to do and just hangs there until it is terminated using Windows Task Manager. One help site recommended deleting a specific entry in the Registry. I deleted the entry through regedit, but it had no effect. I would like to either eliminate eRecovery completely or repair it so it can work properly
An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert who has written 20 answers of more than 400 characters.
An expert who has answered 20 questions.
Re: Acer 5315 laptop ''eRecovery'' issue
Try going into the start menu, click run, and type in "msconfig" - without quotes. When that comes up, on the right hand side of the screen should be a tab labeled "Startup". Select that, and scroll through the list to see if the eRecovery is an option - you may be able to deselect it. Also check under the "Services" tab - it may be located there(If you check the box under the services list labeled "Hide Microsoft", it makes it much easier and safer to find/edit active startup services)
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Welcome to Fixya. Here is the standard Acer Recovery Instructions
1. Power on the machine 2. At the white ACER BIOS screen, hold the Alt key and press the F10 key simultaneously to start Acer eRecovery 3. Once eRecovery has loaded, click Restore to Factory Default Settings 4. Click OK to continue 5. From here, the eRecovery process will update all the data on the C: drive and restore a fully functional factory image (approximately 10 minutes). 6. Once eRecovery has run, press OK to reboot unit
If this wont work you need to use the recovery cd of your system. Take note that if you do the reocvery process all files will be deleted and the system will go back to default or factory state.
buy your daughters laptop a laptop cooler with built in USB fans i had similiar problems with my wifes hewlett packard compaq cq bought a laptop cooler fixed the problem
(if you replaced the cooling fan why does'nt it run)
hope this helps
this laptop is cleverly designed, it is most probably the daughter board. this is where you connect you ac adapter. the daughter board or power board, eliminate the need for you to replace the whole motherboard when the connector is damaged. all you need to do is replace the power board. if this does not fix the issue, then there is a likely hood that you need to replace the motherboard
but before you attempt the above, first check if the ac adapter is not the problem
That is because the D drive was the recovery partition, you cannot make another, instead of giving the os disk to the consumer they put it on the Drive. Now that is gone.Call Tiger and ask them if they can help you. They will need to reinstall the operating system, unless you have another disk. You can try going into the cotrol panel and removing the Acer prprietary software that is causing the problem, but be careful what you take out, there are several programs like vista manager that we could have recommended to remove nd optomise your system, but I fear it's too late for that now,If you can get into safe mode on bootup, you may be able to restore the os.
Here is what you need to do
1. Power on the machine 2. At the white ACER BIOS screen, hold the “Alt” key and press the “F10” key simultaneously to start Acer eRecovery 3. Once eRecovery has loaded, you can cancel the process and now your laptop should boot normally or you can click “Restore to Factory Default Settings” 4. Click “OK” to continue . 5. From here, the eRecovery process will update all the data on the C: drive and restore a fully functional factory image (approximately 10 minutes). 6. Once eRecovery has run, press “OK” to reboot unit
To restore your acer to its factory installation status (formats C: and removes all data) press ALT and F10 repeatedly on first boot. This should take you to the acer restore program which is partioned onto the hard drive.
Alternatively use the acer e recovery program to create a set of boot disks which will allow the same operation.