When I am taking pictures my camera turns off. The battery appears to be full on my camera screen. Once it turns off I can't get it to come back on. When I go to charge my battery on the charger the red light comes on but then off. I never see the green light anymore. Do you think I need a new battery? I have only had the camera for 2 years. Any suggestions so I don't have to spend a lot of $$$.
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Re: My camera is turning off
First clean all contacts in the battery chamber with a pencil eraser. Also clean the battery's contacts and try again. If you still get the same error, replace the batteries. It could be possible that the batteries have lost their full capacity.
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Error 99 is usually a lense error and gives the only real clue as to what is going on with your camera. You can try this simple fix which comes straight from Canon. Follow the steps to help isolate the issue. Note the fact that you are currently not getting the Error 99 is probably a good sign according to the troubleshoot.
To isolate the cause of the issue, we suggest that you do the following:
1. Turn off the camera. 2. Remove the lens, battery, and CF card. 3. Allow the camera to sit without power for approximately 20 minutes. 4. Insert a fully charged battery, and turn on the camera. 5. Depress the shutter button as you would to take a picture.
Does the “ERR 99′ message appear? If it does, then the camera should be serviced. If it does not, then please proceed to the next set of steps:
1. Turn off the camera. 2. Insert the CF card. 3. Turn on the camera. 4. Format the CF card in the camera. 5. Depress the shutter button as you would to take a picture.
Does the “ERR 99′ message appear? If so, then the CF card is the most likely source of the issue. Try using a different card.
If the message does not appear, please complete the following steps:
1. Turn off the camera. 2. Clean the lens contacts by gently rubbing them with a pencil eraser or soft cloth. Be careful that you do not let any debris fall into the camera body. 3. Reattach your lens. 4. Turn on the camera. 5. Depress the shutter button as you would to take a picture.
If the “ERR 99′ message only appears when one particular lens is attached, then that lens should be examined by a service technician.
If you see the “ERR 99′ with a different Canon lens attached, then the camera should be serviced.
Hope this helps. Please do rate my answer. Thanks.
Does it actually work? Does it take pictures? It may be that "liveview" is off-that is the screen you normally view on when taking your photos. Try using it and then playing your photos back and check if its woking. A mate of mine had that problem last week and thought her camera was broken!