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Re: Shuts down when zooming
Hi...The transmission system that moves the lens in and out has a problem with it's gears. There is most likely a gear or an actuator that has fallen out of alignment and is getting stuck at a certain point as the lens comes in/out. There is some disturbacnce of the lens arrangement that is preventing the lens from coming in/out. Any of these symptoms above could trigger the camera to shut itself off to protect itself from further damage. thank u rate me!!!
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Using the zoom requires the motor which pulls more power than the camera when idle. If the battery is close to exhausted it will shut the camera off when you zoom. If this isn't the case your zoom may be stuck and the camera shuts down to prevent damage.
It could be the batteries running low. The mechanical zoom consumes battery power and at a certain point the camera will turn itself off. If you wait a minute and turn it back on it seems OK, until you try the zoom again. If you are using non-Canon batteries the camera doesn't always detect the battery level accurately and may flash "low battery" when there is still power remaining, or just turn itself off without warning. So I suggest changing the batteries and check that the battery terminals are not dirty or loose.
Stephan, I had the same problem as this user did, I tried to zoom and it would shut off, what I did was one of your options, zoom and as I did turn the lens, like help it zoom. Now it works, thank you so much for your help! :) I thought my camera was doomed forever!
Don't think you'll have to send it in for repair. How old is your battery? Keep in mind that it isn't meant to last for more than a year or two, regardless of how often it is used. A camera will automatically shut down if its battery power is getting low. This usually occurs when the camera is doing power intensive actions, such as zooming (it uses a motor). Anyways, Amazon has some generic options for you if your battery may be over-the-hill:
Check out this similar post - http://www.fixya.com/problems-solutions/t103765,p241282/Ricoh-Digital-Cameras.aspx
In your case though, I would try to turn it on with playback mode selected on startup, to prevent the zoom from extending. This way you will know if the problem is connected to the zoom, or other mechanisms.
In any case, if it's not a battery/battery door/card problem, you'll need to send it for repair, or find a shop that can handle it, and it's rarely a cheap repair.
Make sure to use good NiMH batteries.
Another possiblity is a problem with the card. Borrow a card and see if it has any effect. check to see that the pins in the card slot are all aligned, none out of place. check that the card door and the battery door close firmly, with some pressure. The camera can shut down when it has a problem detecting that the doors are closed.
When it does turn on, play with the zoom without taking pictures, zoom in and out, if during zoom the camera shuts down then you might have a lens problem, something is malfunctioning in the lens mechanism and the camera shuts down to prevent damage.