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Drum cartridge is streaking - Printers & Copiers

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  • brown7412 Feb 10, 2009

    The same streaks that appear on the paper ARE the same that
    are visible on the drum cartridge.
    How can the streaks be safely wiped off the drum cartridge since
    Xerox advises not to touch the drum cartridge.

  • brown7412 Feb 10, 2009

    This is a black and white copier with a drum cartridge at least 12 inches
    long and a toner - is there a encoder strip in this model?

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8 Answers

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Remove the cartridge and then rock the cart and remove the excess
toner with the brush ....and then reinstall it and try to print ...

Good luck...

Posted on Feb 10, 2009

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Hi and welcome to FixYa,

The drum could be wiped clean using a soft cotton rug. "Do not touch" refers to touching with fingers as either it is hot or the fingers could leave an oilly residue. In some instances initial cleaning could be done with a soft bristle brush and low pressure compressed air.

Good luck and thank you for using FixYa.

Posted on Feb 10, 2009

  • Louie  Role
    Louie Role Feb 10, 2009

    Incidentally, the drum must not be exposed to direct sunlight or UV light. Additionally, the toner cartridge would at times need to be shaken vigorously. This is to break down the toner powder that has caked together.

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The printhead has dried out and you need to contact  a replacement, they may do this under warranty. ,  This problem is  due to if you don't print very often, the ink dries out in the printhead itself, not the cartridges...
thank u

Posted on Feb 10, 2009

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Hi..the best solution to this problem is by
applying the oil.Just apply the oil on that
coherent structure and wipe it off smoothly
to remove that accumulation.once u do this
there wont be any type of streaking in the
cartidge.so u will it find it clean when u take
out the print out.
try this out..
thank u..

Posted on Feb 10, 2009

  • Hariharanath V Feb 10, 2009

    hi..As i said gently apply the oil on it and wipe

    it off slowly.

    try this out..

    thanks..

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  1. Remove the drum unit from .
  2. Set the drum unit on a clean level surface and avoid touching the drum or the transfer belt (the decal with 4 arrows points to the transfer belt).
  3. Remove the 6 screws from the top cover (the cover has the blue handle attached). Two screws are on top at both ends of the blue handle. The next 2 screws are on the sides and line up with the decal with 4 arrows. The last 2 screws are also on the sides and at the lower corners of the big decal that shows how to remove the drum unit from the 3100cn.
  4. Carefully lift the cover from the drum unit and cover the drum unit with clean paper to protect the transfer belt from bright light. You can carefully reinstall the drum unit without the top cover and run some color prints. If the lines are gone then continue with step 5.
  5. Look at the ribbed side of the top cover. Some may show some toner build-up. Some of the rib intersections are too high and are dragging in the toner that is applied to the transfer belt. The ribs are there to add stiffness to the cover and to keep it from bowing.
  6. Place the cover handle side down on a clean towel.
  7. Using a palm sander with 320 grit sandpaper and light pressure (the weight of the palm sander) sand until the ribs going both directions are showing signs of being sanded. You will be able to see the difference as unsanded areas will be glossy and sanded areas will have a dull finish.
  8. Switch to 600 grit paper and do a light sanding.
  9. Wash the cover under cool water. Don't use hot water since that could cause the cover to bend.
  10. Dry completely. I used compressed air.
  11. Reinstall the cover to the drum unit. Tighten the 4 side screws first and then the 2 top screws last.
  12. Put the drum unit back into the 3100cn and try a color print.
  13. Please post if you have any questions about the procedure.
  14. If your next drum unit has the same problem you can swap top covers.

Posted on Feb 10, 2009

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The placement of this cartridge may be off by just a bit. check to see if the cart is aligned properly. i would also, wipe it with a gentle cotton q tip.

Posted on Feb 10, 2009

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Try cleaning the encoder strip.

Posted on Feb 10, 2009

  • Ginko
    Ginko Feb 10, 2009

    Try first unplugging the printer fro power for five minutes.

    If that does not work, try remuving and putting cartidges back in place.

    If still no luck clean the encoder strip with isopropyl alcohol and cotton buds.
    The encoder strip is the plastic strip that runs aside the traction belt, behind the ink carriage inside the printer.

  • Ginko
    Ginko Feb 10, 2009

    There is no encoder strip on this printer, since model was not provided my solution was for a different kind of printer.

    On this printer you start cleaning the printer inside, and replacing toner that can be defective.Often this can fix the problem already, see:

    Clean your laser printer safely

    If cleaning is not enough you will need to replace the drum unit.

    Often cleaning can sort out this kind of problems, follow indications on website above.


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What printer model do you have?

Posted on Feb 10, 2009

  • 3 more comments 
  • micromaster
    micromaster Feb 10, 2009

    for the initial help:

    It could be the toner cartridge or the transfer roller. Check the
    transfer roller, if the lines on the roller is the same as on the
    paper, the transfer roller needs to be replaced.


  • micromaster
    micromaster Feb 10, 2009

    if your printer was a ALL in ONE

    1. do make a copy of one of your own documents through the fax machine.
    If the streaks are still there it is a problem with your fax machine...
    then take out your toner cartridge and give a shake (not too vigorously).
    2. Look at your drum cartridge to see if there are any marks on the drum that correspond with the white streaks...
    3. if there's a mark you need to replace the drum cartridge.



  • micromaster
    micromaster Feb 10, 2009

    Look at your drum cartridge to see if there are any marks on the drum that correspond with the white streaks...

    If there's a mark you need to replace the drum cartridge.



  • micromaster
    micromaster Feb 10, 2009

    or better to call a nearby technician for further inspection on the printer.

  • micromaster
    micromaster Feb 10, 2009

    for any further assistance, just let me know.

    Thank you for using fixya


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I have black streaks on my 1600n prints. I have tried cleaning the drum, however the streaks still exist.


Dirty print out is basically due to cartridge related issues. Take out the cartridge and clean its drum/ (green roller) with a dry, soft, lint-free cloth. The drum is usually located under a cover. Checkout for any spilled toner inside the printer and clean it also. Print a few pages so that the parts get further cleaned. I think, this would solve the issue.

Moreover, black streaks (thicker lines) and dots etc indicate faulty PCR Roller which is located behind the green drum inside the cartridge. Cartridge or get the PCR Roller changed by a professional.

Let me know if any further clarification is required.
GoodLuck!
Dont forget to appreciate the solution if I could have been of any help!
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Severe lines appear on copies. The cartridge is


Most likely it's the toner cartridge. Remove the cartridge, turn it over and slide open the cover over the drum. The drum is the colored cylinder running from one side of the cartridge to the other. Do you see what appears to be the same streaks going around the drum? The drum should be completely clean and free of any lines or streaks. If it has lines or streaks then the cartridge is bad.
Only other possibility here would be the scanner glass. Make sure your streaks don't go away when making a copy from the glass. If they do you could have dirt or trash on your scanner glass.
Good Luck and thank you for using Fixya.

Mar 11, 2010 | Dell 1600n All-In-One Laser Printer

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Pagepro 1350w prints with streaks on left side


Hello sir; Not thing you can use forever if lifetime is out you need to change otherwise the streak line not go away.

May 13, 2009 | Konica Minolta PagePro 1350W Laser Printer

1 Answer

It prints vertical lines where the text is.


check your drum unit. The toner cartridge mounts into the drum which can be permanently charged causing a constant streak to occur.

Solution:
Remove the toner and drum unit. Clean them off with a non-fuzzy non-rough cloth or paper towel. Pay particular attention to where the streaks are in relation to the toner cartridge and drum. If you clean it off and you still get streaks check whether they transfer from the toner or just from the drum.

There may be a way to discharge the drum, otherwise you need a new drum.

Feb 27, 2009 | Dell 946 All-In-One InkJet Printer

1 Answer

Streaks in prints


What I would do is remove all cartridges, wipe the belt w/clean cloth use an air can to clean the machine, check the drum on each cartridge see if there is something, it could be there was a change in Voltage and it burnt the drums. change 1 more toner cartridge to see if that color goes away, if it does then you will know if the drums are the problems.
I've had a problem w gen toners doing the exact same thing, so I had to OEM and it went away. Good luck>

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1 Answer

Vertical Stripes on printed Page, Shaken Toner, Relatively new Belt (Green thing), cleaned the fuzer wire, cleaned the cleaner roller, has oil.


Depending on the type and model of your printer this could be several things mostly related to the cartridge or drum if you have a separate toner/drum system.. Since you have stated you have shaken the toner, I am assuming you have a laser printer. New belt, has me confused. Green thing leads me to think you are talking about the drum. If so, did you purchase a new toner cartridge or new drum cartridge?

Several components inside the toner or drum cartridge will cause vertical streaks. It depends on where these streaks are occurring and how wide the streaks are. We call these repetitive defects and they can be measured to determine which part is at fault.

Also, if this is a multi-unit machine (print/copy/fax/scan) Check the platen glass or ADf feed unit for white out. That has been a major culprit of vertical streaks on the page.

More specifics about the model of machine and cartridges being used would be helpful in trying to solve this problem for you.

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