a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
you could have a virus and malware infection.
Please download run these utilities in safe mode.
ccleaner - will clean all the crap out.
spybot - will clean your system of malware
adaware - will finish cleaning system of malware.
your favorite antivirus. I like AntiVir. You know what these do.
Please let me know how you make out.
Yeah i had a customer with that same problem firsti check the power adapter but it turns out it was good, then i looked at the battery but that was good as well..
It turns out the power coils on the mainboard was bad, since this doesnt have a replacable power controll circut he had to change the board.
HERE IS WHAT YOU SHOULD DO
Take you laptop to a store and tell them you want to purchase an adapter but you will likw to be sure its working. Jack it in and see if it works. If not tell them you want a battery and try it the same way. If it works thats fine if not, Tell them you want a replacement main board.