Question about SanDisk Sansa c150 MP3 Player

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My c100's screens are all blank when i turn it on and there is no

No words on menu, all my files were deleted and my computer doesn't detect it

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Posted on Feb 10, 2009

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I have a phillips go gear MP3 player and when i turn it on it freezes only the words www.phillips/welcome.com screens shows. how to i fix this?


Hello

Your GoGear is freezing because there is an error in the operating system and can be fixed by resetting the device. Resetting the GoGear is similar to rebooting your computer. You will not lose any of the data uploaded to the device. To reset the GoGear, press the "Reset" button located on the left of the device. The screen will go blank for a few seconds and then turn back on.

If the GoGear freezes after uploading a file to the device or if one song or sound file freezes the device each time you play it, the file is likely corrupt and needs to be removed from the GoGear. Connect the GoGear to a computer and delete the file from the device.

Sep 02, 2010 | Philips SA3025/37 Flash MP3 Player

1 Answer

Accidentally deleted everything on sansa e250 computer can't see device.


Hi there

I can understand issue. When you say the device is not detected. Then it could be an issue with the system files would have got deleted because of the format.

To fix this issue, i would recommend you to keep the device in MTP mode ( Menu->Settings->USB->MTP).
Connect the device to the computer.
It will give the message as Found New Hardware.
Go ahead and install the MTP drivers by following on screen instruction.
Then Unplug the device.
Restart the computer.
Connect the device.
Now we are offset and device will be detected.
IF still you have issue kindly revert..... Good luck

Feb 18, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

How do you take music off your mp3 player


Hello,

The Sansa c140 can be operated in MSC and MTP mode for transferring and deleting music files.
See also setting USB mode for autodetect or MSC mode on page 16 of the manual: link to the Sansa c100 series manual.

  • For deleting files a connection to a computer has to be made in either MSC or MTP mode, see page 10 of the manual.

MSC mode means that a computer will see the player as a removable disk when connected.
It's like exploring the computer detecting the player as an external memory, showing up as a drive letter with about 1 GB of memory.
Before disconnecting the player, always safely remove hardware, the icon in the bottom taskbar on the right.

MTP mode means that a computer has software installed like Windows Media Player 10 and in this software, when started, the player is being recognized as Sansa c140.
Before disconnecting the player, wait for the message that it is allowed to disconnect the device.

How to use Windows Media Player 10 ? See the site of Microsoft:
http://www.microsoft.com/windows/windowsmedia/player/10/using.aspx

Need more help ? Just post a comment.

Dec 27, 2009 | SanDisk Sansa c140 MP3 Player

2 Answers

How to delete song files.


You may be having this problem because the USB mode of your player has been changed.
* Unplug the player from your computer and turn the player is on
* Press the menu button, scroll down and select "Settings"
* Scroll down and select "USB"
* Change the setting to "Auto Detect"
Reconnect your player to your computer and see if your files are available to your computer.

Nov 17, 2009 | SanDisk Sansa m250 MP3 Player

1 Answer

After changing out the battery, i turned it on and


The database seems to be overloaded while rebuilding the files info and playlists.
See the answer for "Not enough space for MusicDB" :
http://kb.sandisk.com/app/answers/detail/a_id/848

For the c100 series connect the player to the computer how to delete files see:
http://kb.sandisk.com/app/answers/detail/a_id/41

When linked to the computer there are 2 different connection modes possible:
  • MSC mode seeing the player as a removable disk using Windows Explorer.
  • MTP mode seeing the Sansa player as a Media device using software like Windows Media Player.
For "cleaning up" your database check both lists. How to switch to MSC / MTP mode:
http://kb.sandisk.com/app/answers/detail/a_id/447

Manual for Sansa c100 series:
http://mp3support.sandisk.com/downloads/um/c100-um.pdf

Sep 28, 2009 | SanDisk Sansa c140 MP3 Player

1 Answer

Sansa E270 Blank Screen and Bad Tracks


well if you can still connect it to your computer just format the mp3 this should work after the format just go to WMP and sync your music

Formating:

1. connect mp3 to computer

2. got to "My Computer "

3. find the mp3 in the computer

4. right click on the mp3 drive

5. click on "Format"

6. click on ok


note : formating will delete all picture,songs, and videos on the device

Oct 30, 2008 | SanDisk Sansa e270 MP3 Player

1 Answer

Sana e280 frozen screen reads Refresh Database


put the player in recovery mode by placing the hold slide button at the top of the player so that the red showes, held down the record button while turning on the player. upon connecting the USB cable the unit will go into the recover mode. Go to my computer and look for the drive which states "16MB Format" and copy the firmware files into it. Disconecting the cable after the files are copied will cause the player to reload the firmware. The player will restart and then shut off because of the Hold button position. Slide the Hold button back into normal mode and push the menu button to restart. The unit will power up and display the language settings. I went to the settings menu and changed the player USB setting to USC. I then placed the player in recovery mode again and went to the MY Computer again and set window to show hidden files. This allowes windows to see the database drive. I then ran chkdsk on the database drive which found a lot of crossed linked files. This then allowed me to delete all the files in the database. Upon comming out of the recovery mode the unit restarted normaly.
You can get the firmware at this site. http://mp3support.sandisk.com/firmware/e200/e200v101.02.18a.zip

Oct 11, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

Delete movie files


When you first connect your MP3 to your computer with a USB cable, the computer runs "autoplay" which brings up a screen displaying a link to access the files on your MP3. (If not, you can access this by finding the "Sony Walkman" link under "My Computer"). You need to double click on the link to the Walkman on your computer screen, which brings you to another screen with several folders. NEVER touch any delete any folders from this menu, as it will stop your MP3 functioning. You should only ever enter the "Video" and "Music" folders from this menu. Double-click on the "Video" folder, and there are all of the videos on your device listed. You can now delete them like any normal file on your computer (delete key) but this will not send them to your Recycle Bin - it will delete them permanently so if you might want the files in the furture, I suggest that you back them up by "copy/pasting" them to another location on your computer. Hope that helps you!

Sep 16, 2008 | Sony Walkman NWZ-S616F MP3 Player

1 Answer

I can't delete the doubles


Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
-----
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp
-Tha Mp3 Doctor

Aug 15, 2007 | SanDisk Sansa e260 MP3 Player

2 Answers

Downloading music to mp3 player


The instructions in these pages, which are largely links, pertain to Windows Media Player 10 and 11 only.

Windows Media Player is made by Microsoft. The general help page for Windows Media Player is:

http://www.microsoft.com/windows/windowsmedia/default.mspx

Through this link, you can enter a variety of search terms that will help you find what you are looking for (exs.: “add files to my mp3 player”; “delete files from my mp3 player,” etc.)

Important Vocabulary:

The code word for “mp3 player” in Windows Media Player is “DEVICE” or “portable device”

The code word for adding files is “SYNC,” “syncing,” or “synchronizing”

The code word for copying files from CD is “RIP,” or “ripping”

The code word for files stored on both My Computer and my Mp3 player (when it is connected to the computer) is “LIBRARY”

To add files (SYNC) to your mp3 player using Windows Media Player 10:

http://www.microsoft.com/windowsxp/using/windowsmediaplayer/wmp10/harrison_wmp10.mspx

To add files (SYNC) to your mp3 player using Windows Media Player 11:

http://www.microsoft.com/windows/windowsmedia/player/faq/sync.mspx

To delete files from your mp3 player using Windows Media Player 10:

http://www.microsoft.com/windows/windowsmedia/knowledgecenter/mediaadvice/0085.mspx#EDF

To delete files from your mp3 player using Windows Media Player 11:

My Directions:

1. Connect your mp3 player to the computer

2. Open Windows Media Player

3. Click on the icon of your Mp3 player on the left-hand side of the Library

4. Click on the Songs, Tracks, or other Music Folder

5. Find a song or songs that you want to delete

6. Left-click the song once to highlight it

7. Press the “Delete” button on your computer’s keyboard

To copy (RIP) files from CD to Mp3 player using Windows Media Player 10:

http://www.microsoft.com/windowsxp/using/windowsmediaplayer/getstarted/ripcd.mspx

To copy (RIP) files from CD to Mp3 player using Windows Media Player 11:

http://www.microsoft.com/windows/windowsmedia/knowledgecenter/easystart/mp11guide.aspx#RippingCopySsongsfromCDstoYyourCcomputer

May 16, 2007 | iLO (2 GB) MP3 Player

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