Question about HP Scanjet 5590 Flatbed Scanner

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Paper jam I have a paper jam. It is STUCK! Half of the paper is in the scanner where the roller pull the paper in. Any solution?

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I had the same problem. What I did : I placed a thicker paper in the tray and when the scanner starts pulling the sheet, push the paper a bit forward so it will remove any debris that may causing the problem. It worked for me. Try a few times. Hope it helps you.

Posted on May 20, 2009

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Paper jams after pulled in skew


Mine did this ages ago. I found a staple had accidentally fallen into the printer and jammed on one side causing the paper to go in skewed and then jam up. Get a torch and have a really close look inside where the rollers are for staples, paper clips or bits of paper stuck on the rollers.

Aug 28, 2015 | Canon Pixma MP250 All-in-One Color InkJet...

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I have a Fujitsu 4220c2 scanner and when scanning multiple documents it'll take one half half/quarter way through and get stuck. The pick roller and pad assembly have been replaced. What could be causing...


Hi,
Thank you for contacting Fixya.
This error is detected when one of the followings occurs: (TWAIN Error-Paper jammed in the ADF - Code DS32002), Scanner panel error-U1
1) A document does not reach the TOP sensor while the scanner has transported the document about 250 mm to pick. (The scanner performs retry operation.) 2) The trailing edge of a document does not reach the TOP sensor after the scanner transports the document by the length (L) below. (The document may have slipped on the rollers) Check the followings: 1.Scan condition - Transported length (L) before jam 2.ADF fixed size - scanning Approximately 450 mm 3.Long paper scanning -1.2 times of the specified value
If the imprinter is installed, paper jam can occur in the following case. If the scanner starts scanning when the imprinter cable (EXT cable) is not connected to the scanner, it does not rotate the imprinter, since it recognizes the imprinter not installed, which results in paper jam in the imprinter section.
Solution:
Remove the jammed document and close the ADF. When the error frequently occurs, refer to the followings:
1. Do the documents satisfy paper specification? Please read the operator guide for paper specification. 2. Have the documents been jogged? • Align the edge of documents for stable paper feeding. • Remove documents with crease or dog-ear. • Scanning different width of documents may cause skew and result in paper jam. 3. Is the Imprinter EXT cable correctly connected to the scanner? Check the cables. (only when the Imprinter is installed) 4. Clean rollers in ADF and Imprinter and see if the error is removed. (only when the Imprinter is installed) 5. Replace Pick roller and Pad ASY and see if the error is removed. Check the consumable counter from the TWAIN driver screen. When the counter exceeds the values shown, replace Pick roller or Pad ASY.
If the above do not help, then the issue could be caused by the followings:
6. Malfunction of TOP sensor. 7. Malfunction of Cover open sensor. 8. Faulty Scanner Control PCA.
If Imprinter is installed, then the issue could be caused by the followings:
1. Malfunction of Sensor OPB5 lever (only when the Imprinter is installed). 2. Malfunction of Motor LF if the imprinter roller does not rotate.(only when the Imprinter is installed). 3. Faulty Imprinter Control PCA. (only when the Imprinter is installed).
Hope the above information is helpful.Please revert if you have any doubt.
Regards,
TechSatya

Aug 10, 2010 | Fujitsu ScanPartner fi-4120C2 Path-Through...

2 Answers

I am printing several pages and there is a jam. I


It will re-print it after you clear the jam. Just pull it out pulling slowly and evenly and it will come out.Also you can see directions on HP.com. Steven 818-888-0006

Mar 06, 2010 | HP LaserJet 3055 All-In-One Printer

1 Answer

Paper Jams - Multiple Pages Pulled - New Rollers Installed


If you have de-stapled papers, the papers may still be held together where it was stapled. Fan the papers before feeding, Check if the '******' roller (the light brown bottom roller) is clean.
S. Mohan

Feb 16, 2010 | Canon DR-7580

1 Answer

It says there's a paper jam or a scanner misfeed..but there's nothing there


Paper stuck inside the HP All-in-One can cause jams or also sometimes there are some instruction that get stuck in the printer internal mechanism .
Power off the printer , unplug the power cable. Wait for 30 sec. , Replug the power cable. Power on the printer.
Check for a stuck paper or torn bits of paper.
Clear jam from the back of all-in-one
Press in the tab on the left side of the rear door to release the door. Remove the door by pulling it away from the HP All-in-One.Trying to clear a paper jam from the front of the HP All-in-One can damage the print mechanism. Always access and clear paper jams through the rear door.
Gently pull the paper out of the rollers.If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If you do not remove all the pieces of paper from the HP All-in-One, more paper jams are likely to occur.
Replace the rear door. Gently push the door forward until it snaps into place.
Press OK to continue the current job.
Clear the jam from the automatic document feeder (ADF)
Paper can also jam in the automatic document feeder. Follow the steps below to clear a paper jam in the automatic document feeder(ADF)
Lift the cover of the automatic document feeder.
Gently pull the paper out of the rollers.
Reload and test the all-in-one
Once you have removed the jammed paper, verify that the all-in-one is still functioning properly.
Reload the all-in-one with either plain or photo paper.
Print a page from a memory card or the computer.
If you have completed all the steps listed above and are still experiencing a problem contact HP to service the product.

Jan 24, 2010 | HP J3680 Officejet All In One Printer

1 Answer

HP scanjet 5590 pulls the paper half the way in and then starts pulling sideways and then gets stuck.


Have you checked to make sure there isn't previously jammed paper in the feeder?

It sounds like the paper is getting stuck on just one side which is causing the paper to start going sideways.

Oct 15, 2009 | HP Scanjet 5590 Flatbed Scanner

1 Answer

We have a Brother FAX-1840c. It will jam feeding paper into the scanner. I maintenance mode it returns an A1 error code. Feed rollers look serviceable and the pressure pad is clean. Stops half way thru...


Hi
There must be some torn paper or something stuck in the Paper feed. You will need to ope the upper face portion by pulling it, and then look for papers/ dirt / pins there, you can either clean it by blowing air or use a blower, or if you can see the particle. Try feeding the paper, it should be ok.

Jan 27, 2009 | Brother IntelliFAX 1840C Plain Paper...

3 Answers

Jam in the document feeder


I think I found my answer. You don't have to un do any screws. Lift up the cover to the automatic feeder. You will see a spring on the side of the mechanism towards the front; remove the spring; that will allow you to lift up the little arm the spring was attached to and remove the roller or bar and the light blue/green plate just under it. Then you will be able to see the jammed paper, which which I was able to carefully pull out with a pair of tweezers. Some was under rubber rollers, but when I pulled the paper sideways it slipped out. Now it works!

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The paper gets stuck in the roller and is not drawn up to the drum. The beginning of the problem started when the paper was never pulled from the drawer. When I open the paper drawer after a Paper Jam error, the paper is bent backward but still detached. Now it is drawn in but sticks.....margoa

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2 Answers

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It sounds like you'll need new feed rollers.  I could find some part #s for you if you felt confident replacing them yourself.

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