I just got the mp3 player brand new and now when i turn it on it says upgrading with a bar under it. it goes one square and then shuts off and it started doing that after the first time i tried to put music on it using windows media player.
can you use windows media player gor it or does it have to be the software?
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Re: shuts off when turned on
You can definitely use Windows Media Player - in fact, it is the reccomended program.
From your description, it sounds like you might have turned your mp3 player on before fully charging it. Let it charge for 3-4 hours before adding music or doing anything else. The "updating" message will eventually go away as long as you don't unplug the player from the computer before it finishes updating. If you do unplug the player from the PC while it is updating, you will effectively destroy your GoGear.
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upgrade the firmware of your device follow this...
How to upgrade firmware 1. Download the zipped file for your region. 2. Unzip the file and you will see *.exe file. 3. Connect your H10 to PC via provided USB cable and power on H10. 4. Once the device is ready, run the *.exe. It will automatically copy the firmware to your H10. 5. The progress bar copying firmware will be shown and your H10 device will give you 'Busy' message. 6. Once it's done, it will give you 'Upgrade Complete' message. 7. Please disconnect H10 with 'Safely Remove Hardware' option on your PC task bar. 8. Turn on the power of H10, go to 'Settings -> Extra ->Firmware Upgrade' and select 'Yes'. 9. Your H10 device will shut off automatically once the firmware upgrade is complete.
Check the battery, is it fully charged, if so then how old is it?? I once had a maybe 1yr. and a half one that did that ll the time. R u sure you are pressing the right button or pressing only 1 button when u do it! srry if my answers dont work! I tried hope it works out!
the above memory stick which will turn on but after between 3 to 10
secs it shows either the shut down screen and turns off or just shuts
off any way.. then it will just keep starting and turning off untill i pull the battery out or put the key lock on. ive
rechaged my battery but hasnt improved at all.the only way i can get i
to act noamaly though ( at least briefly ) is to conect to computer and
delete all music stuf and relaod it. but it works fine for a while but
just goes back to square one..
there are 2 usb choices on the sansa m240 one is msc the other is auto detect. msc is for downloading new upgrade software i beleive , because thats the setting sndisk has you set it on to download new upgrade software .it stands for mass storage class .it may need to be on auto detect .