Question about Kenmore HE2 Plus Front Load Washer

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Wire came out that goes around rubber part to front loadingwasher

Can you please assist with how to replace this wire/ intact...........

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  • vanassches Feb 09, 2009

    when the washer opens the water was going all over and the rubber door piece was out with this wire

  • Jeremy Reddick
    Jeremy Reddick May 11, 2010

    Can I get better detail of where you think the wire ran to. All it says is that the wire that goes around the rubber thing. Where is this part located stuff like that please?

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  • 31 Answers

It sounds like the door boot has come off. The "wire" sounds like it's the wire hoop retainer that holds the boot onto the cabinet.

If this is the case, check to make sure the retainer is all in one piece. If it is, great. If not you will have to replace it.

To put it back on with one person:

1) Find a small flat head that will fit into the small loop (where the small spring that streatches the retainer). If you don't have a flat head, a torx 10/15 screwdriver will fit in there perfect.

2) Rotate the retainer so the spring is at the bottom.

3) Put the top part on in the grove (at 12 o'clock)

4) Stretch the spring while you are feeding the remainder of the retainer in the grove.

This can be difficult to do alone, and if you are unable to do it alone, you will have to use the 3 handed method:

1) Place retainer in grove in the 12 o'clock position.

2) Get another person to help you out, and hold it in place while you stretch the spring and feed the remainder of the retainer in the grove.


Good luck!

Posted on Feb 12, 2009

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Reinstalling that rubber seal is a lesson in patients. There is a metal lip on the machine opening and a cooresponding groove in the rubber seal. These two need to be mated together. That's the easy part. Once together, the retaining wire and spring go around the rubber seal just on top of where the rubber seal goes over the matching lip. It will take several tries, the spring may be small but it's very strong and difficult to stretch. Good luck.

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'F','DL'


1. Unplug washer.
2. Remove the outer portion of the door bellow. This is the gray rubber boot around the door. Feel around the edge of the door bellow where it attaches to the front of the washer. You will find a wire retaining hoop in the seam between the rubber and the front case. Follow this wire hoop to the bottom of the door bellow and you will find a tension spring. Carefully, stretch this spring apart and remove the wire hoop.
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4. The door latch assembly is located behind the front panel of the washer on the right hand side. Locate and remove the three screws on the washer front that hold the door latch assembly in place. The whole assembly should come free from the washer front and be held by a plastic mounting bracket and several wire connectors.
5. Carefully remove the latch assembly from the plastic mounting bracket BEFORE attempting to unplug any wires. It makes it much easier to access if you do.
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8. Now, when you get the reinstalling the rubber door boot, you may want to get the assistance of a second pair of hands as it can be difficult sometimes to manipulate the wire retainer back into place. Carefully reattach the rubber bellow to the door facing on the front of the washer first.
9. Starting at the top of the door bellow at the 12 o'clock position begin inserting the wire hoop back into the groove. Work your way around with both hands to the 4 and 8 o'clock positions. (This is where you could use those second pair of hands). While holding a slight downward tension on the wire hoop to keep it in place, pull the tension spring apart enough to snap the remaining part of the hoop into place at the bottom. Once you've completed these steps make sure the door closes and latches properly. NEVER slam a door with an electronic latch. They can break easily.

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Washer leaks during spin cycle. my daughter pulled the drum out of alignment temporarily while pulling a comforter out of the washer. the door seal is intact although there is a wire ring that came out...


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1. Install the door boot back over the frame of the door opening and make sure you fit it snugly all the way around. Once seated, you should see a seam or fold all the way around the perimeter of the door where the rubber fits of the door frame.

2. Beginning at the top of the door, start inserting the wire hoop back into the groove in the rubber around the perimeter of door opening. Make sure the wire spring points towards the bottom (6 o'clock position).

3. As you work your way around the door to the 4 and 8 o'clock positions, you will need to maintain some constant downward pressure while pulling the spring apart in order to snap it back into place.

4. It would be advisable to use a second set of hands to hold the wire hoop in place while doing this as it has the tendency to want to come out of the groove.

If you have any problems, or need further assistance, please let me know. I hope this helps you.

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http://www.fixya.com/support/r3574186-installing_a_door_bellow_on_a_front_load

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1. Install the bellow over the frame of the door opening and ensure its seated and snug all the way around the perimeter.

2. Beginning at the top of the door, start inserting the wire hoop into the rubber groove of the bellow that is located around perimeter of the door frame. Make sure to wire spring points towards the 6 o'clock position.

3. As you work your way around the door frame to the 4 and 8 o'clock positions, you will need to maintain some constant downward pressure while pulling the spring apart in order to get it to snap into place.

It would be helpful to use a second set of hands to hold the wire hoop in place while doing this as it has the tendency to want to come out of the groove.

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can be done just need PATIENCE!.. youll need ot remove the door assembly, and the 2 screws oppisirethe heing willalow for the front "u" shaped panel to be reomved.. next remove the 4 screws from with in the dispenser area, and then there are perhaps (6) 5/16 screws holding the nextfront bulkead and maintop assy down.. after removing theese screrws youll be able to lift eh main top back wards( prop it with something, a few more screws will release te hlatch assembly.. from here you can probably install the new bellow, remove the spring and wire, and the work the new bellow around the tub lip. a third hand will come in handy, after working it around , youll needto reconnect the tension spring..HARDEST PART OF JOB>>> REQUIRES PATIENCE!!!!!. sometimes this goes on for me with out issue in 5 min, other times 25 min and im PISSED AT IT!!!!!!!,, wrap the wirer around bottom of lip and your going to hold one end of spring, needlenose vice grips work perfectly. then with another set of needle nose. stretchthe spring togethr to lock the wire around.. whern you finally get this reassemble the latch and drop the top back down replace all teh screws, and finally you need to retuck the bellow into the front bulkhead( tabbs line it up nicley.. good luck!!!

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