I had that long time ago. Now I do not broadcast ESSID and changed the channel to 11 (I also use Vonage and when the call was placed the wifi was dropped. No longer).
Changing the MTU to 1452 (on the gateway) helps with the connection. Just to make sure I assigned the first IP address a bit away from the starting point, .10 so that somebody around having the same would not confuse my settings.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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Do you get an error that says something such as "Unable to validate identity"? You can definitely fix this issue by logging into the modem and changing the security to WEP. If not WEP you can try no security. I know that no security will work but its trial and error to find out which security type will work with the Dell wireless.
1 On a computer wired to the SBG900 USB or Ethernet port, open your web browser (for example, Microsoft Internet Explorer) 2 Type http//:192.168.100.1 and press ENTER to display the login window: 3 In the User ID field, type admin (case sensitive) and press TAB. 4 In the Password field, type motorola (case sensitive) and click Log In to display the SBG900 Setup Program main window: As soon as your network is operational, run the SBG900 Setup Program to:
"Wireless Network Setup" For a LAN with one or more wireless clients, enable wireless security on the SBG900.
"Wireless Network Setup" After enabling wireless security on the SBG900, as required on each wireless client: > If you disabled ESSID broadcasting on the SBG900, set the client Network Name (ESSID) identical to the ESSID on the SBG900. > If you enabled WEP on the SBG900, set the client WEP key identical to the WEP key on the SBG900. > If you enabled Allow Only Listed Stations Access, be sure the MAC address for each client is correctly listed on the SBG900.
Dont enter the Router IP as WWW.192.168.0.1, Instead just type 192.168.0.1 and it should let you access the Router EWS Page. you are trying to access Internal network ( which we can call local network or LAN ) so do not use WWW.
In the Address bar of Internet Explorer, just type the IP Address.
DO any of these error conditions show up on the front panel display?
Front-Panel Lights and Error Conditions
Light Turns Off During Startup If:
RECEIVE The downstream receive channel cannot be acquired
SEND The upstream send channel cannot be acquired
ONLINE IP registration is unsuccessful
POWER The SBG900 is not properly plugged into the
Light Turns Off During Normal Operation If:
RECEIVE The downstream channel is lost
SEND The upstream channel is lost
ONLINE IP registration is lost
POWER The SBG900 is unplugged
If you rent or lease your SBG900 Contact your cable service provider.
If you own your SBG900 Call 1-877-466-8646 for technical and warranty support. Support is available
24 hours a day, seven days a week.
If someone else setup the router for you they may have turned off the wireless. If you can connect via ethernet use the web based configuration utility to turn it back on.
The intial setup is as follows in the manual:
To provide an initial wireless connection to your network and the Internet:
1 Connect the SBG900 to the cable TV system as described in Section A.
2 On each wireless client computer, install the wireless adapter hardware and
driver software according to the manufacturer's instructions.
3 On each wireless client computer, set up a wireless adapter profile to
“connect” the client to the SBG900. The procedure depends on your
wireless adapter and computer operating system.
In your initial profile, use the SBG900 default wireless Network Name
(ESSID) motorola (case-sensitive).
Your computers are connected but not secure.
The default SBG900 settings provide no wireless security. After
your wireless LAN is operational, be sure to enable security as
described in “Setting Up the Wireless LAN” in the SBG900