Question about Fellowes DM8C Cross-Cut Shredder

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Paper stuck in the Fellows Paper Shredder

I use a Fellows medium sized paper shredder and it is REALLY stuck. There is paper stuck so far in that is nearly impossible to get it out. I have been doing it by hand with a pen and its taking forever. Any other ideas? It won't move forward or backward when turned on. The red light goes on so not sure what to do.

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  • Anonymous Mar 12, 2014

    feeding paper does not turn on the motor

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  1. Remove Shredder from paper catcher bin
  2. Remove shredder cover from shredding mechanism assemble (approx. 6 screws on bottom of cover)
  3. Separate shredding mechanism from bottom cover (may have disconnect circuit board from assembly and other wiring from switches , sensors, etc,)
  4. Remove motor gear cover (approx. 4 screws)
  5. Separate shedder main drive gear from motor step up gear by pulling gear out
  6. Turn shredder mechanism up side down to access the cutting blades
  7. Use an adjustable wrench to turn the main drive gear to see stuck paper
  8. Use a needle noise pliers to remove paper shreds
  9. Repeat step 7 and 8 until all shreds are remove and cutting mechanism move smoothly
  10. Reassembly before testing shredder
  11. If you remove only some of the shreds, the motor may seize up and strip the plastic gears from step up gear.

Posted on Mar 05, 2009

  • tprimont292 Sep 11, 2014

    you made too hard. just poor water in blades and wait a little than try it

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Go to your local hardware store, and pick up a quart of 3 in 1 oil, shredder oil or some other light weight oil. (With the shredder in the off position or unplugged). Use a couple of ounces and Pour the oil over the paper that is jammed in the shredder. Use enough oil so it saturated the jammed paper. Wait about 10 - 15 minutes so the oil really soaks into the paper. Don't go crazy with the oil, and keep in mind what goes in, must come out. If you pour too much oil in the shredder, the exess oil will drip out. Don't worry about having oil in the shredder blade, this will help lubricated the teeth, and it will actually make your shredder blades last longer.

Now try to turn your shredder on after the oil has soaked into the paper for 10-15 minutes. Hopefully, the paper that is stuck has gotten softer, and then it should pass the paper. If it still doesnt work, then, try some more oil on the paper, and then wait and then turn the shredder to the forward, and then reverse mode, and then back and forth.

Hopefully your shredder will be unclogged by this time.
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