Question about Dell 1710 Laser Printer

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Dell 1710 offline cannot print

Keeps coming up with printer offline how do i put it back online, I have tried re installing but the same problem keeps happening

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  • vcwallis Feb 10, 2009

    the printer is laready online. All drivers have been updated and still regardless of what machine i put it on when I go to print it pops up and says printer offline. It worked fine yesterday but has died - please help

  • Anonymous Feb 26, 2009

    I just installed and a box pops up saying it is offline (even though Windows says it's online). I have tried taking it offline then bringing it back online. any other ideas?

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Can you right click on the printer and select "use printer online"?

Posted on Feb 10, 2009

  • Matt Barr Feb 11, 2009

    You said the printer was offline. Can you check to make sure that the cable is connected from the printer to the computer. Also can you try to take the printer offline and then back online?

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My printer keeps going offline. What can I do to get it back online?


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The easiest thing to do is just rebooted everything. Turn off router, computer and printer.
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let me know if this helps

if you need the drivers go to this link all you have to do is select the operating system (go to My Computer, right click and properties, will give you the OS)

http://support.dell.com/support/downloads/driverslist.aspx?c=ca&cs=cadhs1&l=en&s=dhs&ServiceTag=&SystemID=PRN_LSR_1700N&os=WW1&osl=en&catid=&impid=

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Refer to the operating manual for printing test pages from printer.
http://support.dell.com/support/edocs/systems/1710n/en/om/1710_en.pdf

Also refer to Dell forums on how to reset photo conductor
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