Question about Dell Dimension 2400 PC Desktop

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My computer caught a virus

It lets me turn it on and gets to the login screen but then turns off. I cant even run my virus scans

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Yes this is an unfortunate virus that has attacked your system at this time. you can clear all partitions and reinstall the entire operating system. this will bring back the OS but, you will lose all info that was stored in the partitioned drives. You can do this by inserting the xp or vista disk then, restart the system and before the dell bios flash gos away, hit f4 then, choose boot disk. this will start the reinstallation of the OS again.

Posted on Feb 09, 2009

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My laptop has a virus, and now every time I turn my computer on the screen is black. What should I do?


Try booting from Safe Mode and kill the virus by scanning.

If u r unable to login through safe mode, run the recovery cd and re-install the OS.

Oct 24, 2010 | Computers & Internet

1 Answer

My computer alerted me to a trojan virus then shut down. now i cant get it to restart


Boot using safe mode and login into the computer.

Scan the computer and fix the virus.

Oct 22, 2010 | Computers & Internet

1 Answer

I cant access all the programs in my computer...example, i will open the Paperport prog in my desktop, it wil not open, maybe its because of the virus. How can I remove all virus in my computer? Please...


If you believe it's a virus you caught, I would go to avg.com and download the free AVG antivirus. It's an excellent antivirus for free. Then, after install, be sure to update the virus signatures. Finally, run a complete scan on your C: drive.

Also, have you tried to right click Paperport and choose OPEN instead of double clicking?

Feb 22, 2010 | Computers & Internet

4 Answers

I have a trojan virus on my computer. I've been


Download avasticlear from the link http://www.ziddu.com/download/8364900/avastantivirusremover.zip.html and run .

Once you finish you get mesage, click yes, reboot your pc ,now you can install other antivirus

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Jan 29, 2010 | E-Machines eMachines Desktop PC

1 Answer

Dont have recovery disks and have virus...actually just missing disk 2


If the popup you're getting is from something like "MS Antispyware 2009" or similar, that's the same trouble I've seen on several other computers. Download a removal tool called ComboFix. You can find information on how to use it and links to download it here. This is a handy tool even if the virus you have is different as it will fix a number of virus and trojan problems. ComboFix can be run in safe mode if your computer can't start all the way into Windows. Turn your computer on, and when you see the Gateway logo screen press the F8 key. This will give you a startup menu screen from which you can pick starting in safe mode. This prevents Windows from loading everything except the minimum stuff it needs to start. Run ComboFix and let it repair the troubles it finds.

May 25, 2009 | Gateway 835GM (835GH) PC Desktop

1 Answer

When i turn my computer on it will not allow me to login in. Once I enter my password it tell me that ''the user profile service service failed the logon, user profile cannot be loaded".


reinstall windows.  it may be a virus disabled and destroyed the profile service, so even if you were to boot into safe mode and attempt to access windows services and turn it on and start it automatically, when you rebooted to normal operation, it would still tell you it wasn't working or that it was corrupt.  you can try a repair install and that could possibly get things back to normal, but not remove the virus.  for that, you will need to connect the hard drive to another uninfected computer and run a full scan.

May 18, 2009 | Acer Aspire M5100 AM5100-U5313A AMD...

2 Answers

Computer has viruses which might be why it has a the blue screen


Try entering safe mode and doing the virus scan:
  • Switch on your PC
  • Before the Windows Logo screen appears press F8 to get the startup options menu
  • Chose Safe Mode
  • Once your computer boots, run AVG and let it remove all the viruses. Reboot and it should go into Windows as normal.You might have to rerun the scan a few times to get rid of everything but it should do the job.

May 17, 2009 | E-Machines eMachines W2686 PC Desktop

3 Answers

My Dell PC has a blue screen


Run your pc from windows startup disk, when you get a bleu screan asking :
  1. press enter to install...
  2. press R to repaire...
  3. press F3 to qiut...
press inter, and wait if you get a messege, you already have a windows instaled c:windows...
press r to repaire,,,
then press R and when you finish don't run any program till you install antivirus and scan your pc.

else your windows cant be repaired, you shoud install windows again.

Nov 30, 2008 | Dell Dimension 4600 PC Desktop

2 Answers

I have a virus and stmanteec antivirus notification keeps popping up on my screen: What can I do??? Help Scan type: Auto-Protect Scan Event: Threat Found! Threat: Trojan.Zlob File: ...


If you have a virus you can not delete or if your system will not boot up correctly and you suspect a virus is the problem, a recommended solution is to start your computer in safe mode and run a virus scan. By running your computer in safe mode, non-essential processes do not start and non-core components are disabled. In other words, only the minimum necessary programs will load. Tough to remove viruses, spyware and other malware usually have no chance to run and disrupt your system and can more easily be removed.
**To run a virus scan in safe mode, you must have active anti virus software installed on your computer.
To run a virus scan in safe mode, follow these steps:
  1. If your computer is on, shut it down
  2. Power on your computer
  3. Immediately after you power on your computer, repeatedly press the [F8] key (about once per second)
  4. In the Windows Advanced Options Menu screen, use the arrows to select Safe Mode and presss [Enter]
  5. Select your current operating system and press [Enter]
  6. Select the user you would like to login under (if applicable)
  7. When your system finishes booting, click the Start button on your task bar
  8. Move your cursor over All Programs and navigate to your anti virus program
  9. Click on your antiv virus program to run it and follow the anti virus program’s normal steps to run a virus scan
  10. After the virus scan is complete, Delete all detected viruses
  11. Close out of your anti virus software
  12. Restart your computer (it should start in normal mode)

Nov 17, 2008 | Computers & Internet

1 Answer

System restore cant restore computer to earlier times and ad-aware freezes mid scan


Go to a friends computer and search for "Trinity Rescue CD version 3.3", try to get build 321 or greater. Burn the ISO file you download on to a CD blank and then set the computer to boot from CD (This setting should be in the BIOS settings). Boot with the Trinity Rescue CD you just created and make sure the computer is plugged into a known good network connection (not a modem connection but a cable or DSL connection) chose item number 6 (I think) on the menu. Item #6 should be "Virus scan non-interactive" Be aware that you only have 10 seconds to choose the item you want from the menu before Trinity Rescue CD boots. use the arrow keys on your keyboard to move up and down the menu. After you choose Virus scan non-interactive, the computer will reach out to the internet and update it's virus checkers and scan your computer for viruses and rootkits. This might take a while. If you have a larger hard drive (80GB or larger) try this before you go to bed and let the Virus scan run all night. When it is done scanning (it will scan your hard drive with 5 different virus scanners) it will have a command prompt (DOS) type screen type "exit" and remove the CD and reboot your computer using the hard drive and THEN try to run Lavasoft ad-aware or Spybot Search and Destroy.

Nov 09, 2008 | Computers & Internet

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