Question about Audio Players & Recorders

5 Answers

Att uverse sound quality.

I just got uverse and for the most part like it, however, my surround sound cuts out at times; just for a split second here and there, but enough to disrupt the viewing pleasure. I have a receiver that lets me know when my stream of audio is pure, when the sound ''flickers'' my receiver show the disturbance. In other words, I am not getting 100% accurate audio. Someone help!

Posted by on

  • 4 more comments 
  • andyGitz Feb 19, 2009

    I have the issue with my Yamaha receiver. What audio output are you using from the uverse box? I was using the optical out, but was going to try to switch my receiver out with one that has HDMI

  • Anonymous Mar 08, 2009




    mine does the same thing, very annoying!

  • Anonymous Mar 16, 2009

    Switching to HDMI may solve the audio drops, but you will no longer have Dolby 5.1 surround.


    Fix this AT&T, before I decide your lower price vs cable doesn't justify the lower quality of service.

  • wwhjazz May 18, 2009

    I recently converted from Charter cable to Att U-vese and now have random audio drops in dolby.I am using an optic cable direct to my Sony receiver. I never had audio problems prior to this changeover.

  • pick1e Dec 06, 2009

    I have the same issue with my Yamaha receiver on HDMI. Sounds like many others have this issue with both optical and HDMI.

  • rciprianijr
    rciprianijr May 28, 2012

    I was having issues with my audio dropping really low then coming back up to normal level and it was happening frequently enough to be annoying, the sound would even dip on recorded shows. I just got u-verse and was almost ready to cancel the service if they couldn't fix it. My wife decided to try something and it worked. She turned the volume all the way up on the u-verse set-top-box and was just controlling the volume via the tv (Vizio). The volume on the box was set to 3 and she put it to 25. So far it's been a week with no dipping. I know this is not a highly techinical solution, but it worked for me. I really love the service now.

×

5 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 1 Answer

Http://www.hdtvsupply.com/gefen-ext-homets-home-theater-scaler.html

The link above is how I fixed mine, because I love the way the functions of Uverse works. Here is the problem HDMI and Optical Dolby 5.1 are delivered in digital packets. The DVR at about 48000. These newer HDMI TV and surround sound receivers are processing the sound packets faster than the DVR can deliver it, and hence, when the TV speakers, (HDMI Source) or surround sound receiver optical source, run out of packets or only get 47999 packets from the DVR instead of 48000, there is a momentary drop out. This is either bad chipset in the DVR, or a sync problem with the software. Dish, Direct TV, and almost all of the cable companies have also had this problem. I had dish, and not only would the sound drop out on the HDMI, but I had to turn off the TV and turn it back on to get sound back. It took Dish about 2 years to fix this. Me I am going to ride it out, because I love the way the Uverse features work, and the honesty of the techs that mad my home visits. They told me that they were working on a software push and shooting for August 2010 to fix this. I am going to write ATT Corporate offices by certified mail RRR, and show them what I had to do to fix their false advertisement, and see if they will credit all or some of the cost of this scaler back to me. In the meantime, if you're not using anything but the TV, set your digital audio on the Uverse DVR off of surround back to stereo, and the dropouts will stop, or buy the scaler. It is an excellent workaround, and it also up converts the DVR's 1080 i signal to clean clear and crisp 1080 p, something ATT will never do. It will also convert the component stereo out into dolby digital sound to the HDMI and optical ins on your TV and receiver. THAT IS THE ONLY SOLUTION I HAVE.

Posted on Jun 15, 2010

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I do not have a solution to the audio drop-out/stuttering on the HD channels but I have narrowed it down to DD2.1 (dolby Digital 2.1) feed.
DD2.1 is mainly in use on Spike, TNT, USA, CNN, some NBC,FX, Speed, USA. It does not have issues on DD5.1.
You should check your speaker display(if your receiver has one) since I think most people are thinking the show is producing DD5.1 when in reality, it is spitting out DD2.1 but you are unaware of this format.
This happens on HDMI and Optical interfaces.

This issue only started when I got a new Onkyo Reciever RC360(equivalent to TX-NR609) with HDMI and all the new decoder formats.
My older Harman Kardon which only had optical and component video never had an issue with DD5.1 and DD2.1

It is not just the DVR since I moved my DVR to another TV room and put plain decoder box in my main room. This did not make any difference.

The only thing I can think of, since I was involved in Audio chipset company, is due to all the new decoders and the amount of programmable memory on-chip in these decoders(such as TI, Motorola, etc), these chipset suppliers have stripped pertenant timing code in older formats to provide space for these newer codes. Since I have not gone out and bought other receivers YET to test, I cannot say it is across the board but I will say, stay away from Onkyo.

Posted on Apr 26, 2012

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 5 Answers

It has been an issue since Uverse came out. And they haven't fixed it yet. The patch for this fix is 1) hook up RCA analog cables, and put your surround receiver in simulate modes 2) hit pause and then play for a split second on your dvr, and watch the "Live" HD channel slightly in lag 3) get some sort of scaler, that will re-time everything for you. 4) Drop service. ATT has admitted the problem, and has no fix date planned. It is a "known issue", and they just don't get enough complaints to do anything about it. Other than give you a discount on your bill monthly. I have had 4 Uverse accounts in 2 states, at 4 unique locations, using different receivers, and cables. It has never worked, EVER.

Posted on Mar 05, 2011

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

It's a known problem. AT&Ts own forum has a 259 page thread on it. Surround sound will drop out. It has nothing to do with the way you're connecting it. If your box is set to surround sound and you are watching a broadcast that is surround sound, your sound will drop out. There is no fix. Some people claim pausing the show and buffering it fixes it but it doesn't. They think it does because they're not watching a broadcast that is in 5.1 surround and then realize later on it "magically started happening again."

AT&T has known about this for over 2 years and they have not done anything about it, even though they advertise their service has 5.1 surround sound. How is that for false advertising?

Posted on May 23, 2010

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

The repair guys are coming for the 12th time today. I have had fine quality up until now. The DVR is recording it too but it isn't as prominant. The last tech replaced my HDMI cables with component cables (digital vs. analog) and that is not acceptable. Talk about gloves for leaking fountain pens! I think it is IP packet drops and jitter on the outside line. Can't prove it yet though.

Posted on May 07, 2010

  • adamcf73 Nov 27, 2010

    This all has to do with trying to reduce "noise" on the audio line. AT

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do I apply the patching material with this product?


The package contains no instructions. clean surface with alcohol and let dry completely. I left my air mattress with very low inflation.
I cut a patch that covered well on every side. Mine was a n inch split on a seam. I applied glue to the slit and surrounding area, also to the entire patch. I waited about 30 seconds, just enough to reduce the fluid pressure, and met the surfaces, smoothing them out. I put some air in after a couple hours, the next day inflated as usual. so far, so good.

Jun 28, 2014 | Mountain Trails Airbed Repair Kit [80800]...

1 Answer

What is the time delay switch for on a sa 5760 receiver


Hi,here is the basic info for your question..
Take care and please
Remember to rate/vote and give me 4 Thumbs Up
for Helping out the Community :)

Hope this helps!

*****************************************


Surround Sound System Settings ---- Correct Time Delay Setting in Multi-channel Audio

A correctly set surround sound system can yield dramatic improvements to your
home theater sound or multi-channel music listening experience. In particular,
a correctly set time delay setting between the different channels is essential
for a realistic and unified surround soundfield.
Luckily, most of today's surround processors make setting the time delays
between the rear and the fronts a matter of a few entries in the setup menu.
Yet having a proper understanding of the principles behind correct time delay
settings is essential for the best results.
In this guide, we explain the principles behind time delay settings in surround
sound and show you how to adjust your surround processor or AV receiver for the
best surround sound field.

Time Delay Setting in Multi-channel Surround Sound Systems

Correct home theater speaker placement and properly balanced sound levels
between the different channels in multi-channel audio, while crucial, are not
enough to sustain a unified soundfield in a surround sound setup. A correctly
set surround sound system requires that sound from all the different speakers
reach the listener at exactly the same instant.
This explains why all fronts, left, right and center channel speakers, should
be set at exactly the same distance from the listening position. At the same
time, in a typical home theater setup, the surround speakers are closer to the
viewer than the fronts.

To compensate for this distance discrepancy, surround sound playback systems
apply a split-second delay to the surround sound channels.
----------------------------

Jun 22, 2011 | Technics Audio Players & Recorders

1 Answer

Got uverse installed and since then my cord phone has had this clicking sounds and it seems like it cuts in and out at times. I didn't know if it had to do with the phone not being compatible with uverse.


This is a common problem with ATT VOIP easiest solution is to switch back to a regular line. You could probably get it fixed but in my experience it will take several trips to your house.

Mar 18, 2011 | Panasonic KX TG2217S Cordless Phone...

1 Answer

Music cuts out for a split second randomely


u r facing the problem of buffer down of pcb
ju must change ur processor and ram too than u see that ur system working properly

Jul 26, 2009 | Rane Serato Scratch Live Computer DJ...

1 Answer

Chain Surround sounds?


Yes, the simplest way is to feed the signal from whatever you want to listen to into both systems, either by using a "splitter" which takes the output from the signal source and "splits" it in to multiple outputs which you can feed to the 5.1 systems. Please rate my answer, thanks.

May 29, 2009 | Yamaha 5.1-Ch. Surround Sound Home Theater...

1 Answer

Onkyo TX-SR805 - surround sound problem


The speaker impedance is not the problem.

Apr 09, 2017 | Onkyo TX-SR803 Receiver

2 Answers

Connecting surround sound system


get a reciever and then get componet cables then hook it all up through the hdmi cables

Jan 22, 2008 | Sylvania 6727DF TV

2 Answers

The sound cuts out


Check to see if the surround sound option is turned on, it should be off. If you have a cable box connected it could be the audio cables or the box is bad. Is it a digital ready tv?

Dec 17, 2007 | LG 42LC7D-UB Television

Not finding what you are looking for?
Audio Players & Recorders Logo

Related Topics:

8,989 people viewed this question

Ask a Question

Usually answered in minutes!

Top Audio Players & Recorders Experts

kakima

Level 3 Expert

102366 Answers

 Grubhead
Grubhead

Level 3 Expert

4861 Answers

The Knight
The Knight

Level 3 Expert

72640 Answers

Are you an Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...