Question about Electrolux Vacuums

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I have a Electrolux cannister Type Epic 6500 SR vacuum cleaner. The motor is making a whining noise on shutdown. What is the trick to opening it to get to the motor? THANKS, John

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  • maajda Feb 09, 2009

    My question is, How do you do that?

  • maajda Feb 09, 2009

    My question is How do I dissemble the casing



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  • Master
  • 3,614 Answers

Hi there,

the best thing you can do, is to disassemble the casing of the unit,

Posted on Feb 09, 2009

  • 3 more comments 
  • micromaster
    micromaster Feb 09, 2009

    see this illustration

  • micromaster
    micromaster Feb 09, 2009

    you better check it and clean the vac.

  • micromaster
    micromaster Feb 09, 2009

    Always be sure that your machine is unplugged from the electrical outlet before servicing.

    1. Remove the hose from the front cover and pull the electric cord out 2 or 3 feet.

    2. Remove the paper bag. Place the vacuum upside down on a work bench with some kind of pad underneath.

    3. Open the bag door and pull the end of the soft pastic rail cover out slightly (on both sides) to expose the rigid plastic side rails underneath.

    4. If you look directly at the side rails from the front you will see that the ‘T’ shaped part of each rail slides into a channel that locks the top and bottom halves of the machine together.

    5. The rails have notches or barbs on the last half inch or so which keep the rails from sliding out.

    6. You will need to get these notches away from the channel by sliding a narrow flat blade screw driver in between the top of the ‘T’ and the channel.

    7. Just tap it in and leave it there while you pull the rails out with a pair of needle nose pliers. Next, take a look at the bag door hinges.

    8. They have a square hole in the center through which a small tab from the bag compartment pokes through.

    9. Take a larger flat blade screwdriver and carefully pry the edge of the hinge away from the tab. This will release the bottom section (which is really on top now of course).

    10. If you remembered to pull out the two or three feet of cord before you started then you should now have enough slack so that you can lay the bottom section aside.
    If you plan to do any electrical work be sure to mark the locations of the wire connections. Electrolux Service Centers are the only source of wiring diagrams and they don’t like to share.

  • micromaster
    micromaster Feb 09, 2009


    1. Around the side of the vacuum housing is a rubber strip.

      remove this rubber strip and you will find the screws under it.

    3. Remove
      these screws and the entire top should come up.

    4. This rubber strip tears
      easily so be careful.

    5. Its also a bear to get put back in properly

  • micromaster
    micromaster Feb 09, 2009


    remember always put a mark, when you are removing parts. esp. the wrings.

    Good luck



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I have a loud noise coming from the motor. Electrolux Epic 6500 sr Vacuum I have a loud noise coming from the motor. It smells like it is overheating. How do I open the canister to see the motor?

With the smell and the noise, it's likely the motor is shot. Unless it's seen heavy use, this is unusual for an Electrolux of this age. Or it could have been used to vacuum sheetrock dust, glass, or even liquids, possibly without your knowledge. Or "made to fit" bags were used, allowing more dust to get inside the canister and into the motor.
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What charge for this service?


Actually there are no hidden screws on your Electrolux Epic model. This is the newer plastic body canister made by Aerus Electrolux. In order to open the vacuum cleaner to inspect the motor, first open the vacuum bag door and remove the vacuum bag. After the vacuum bag has been removed, keep the vacuum bag door open.

The two rubber furniture guards on both sides of the vacuum cleaner are actually what are holding the top housing and the bottom housing together. You'll need to slide both of these rubber furniture guards off in order to open the rest of the vacuum cleaner. They slide forward towards the vacuum bag housing which is why the door needs to be open.

In order to get these slides started, it's sometimes necessary to put a flat head screwdriver in between the back of the furniture guard and the start of the cord reel housing. Right after the rubber starts behind the word Electrolux. Fit a flat head screw driver in this gap, and it's sometimes easier to use a hammer, and hit the screw driver that's on the furniture guard facing the front of the vacuum.

With a little perseverance, you should be able to get the slide started, and when the slide starts to come out past the vacuum bag housing, simply grab the end of it with a pair of pliers, and pull the rest of it out of the vacuum.

Do this on both sides of the vacuum, and you'll be able to separate the two housings, and get access into the motor compartment.

If you have any problems, or would like me to take a few pictures of this being done, I'd be happy to do so. Please just rate my repair as helpful if you found this advice useful. I really do appreciate this.

Thank you,

Chris J.

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