Question about Dell 1100 Laser Printer

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Problem with Dell 1110 printer - says it is online

But when I go to print, it says the printer is offline. Even more peculiar is that this happens on both my mac and pc. To add to that, I have tried 2 different Dell 1110 printers and 2 different printer cords. I tried to restart the print spooler on the pc as well. Any ideas on what I can try would be appreciated.


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  • aggrimm Feb 17, 2009

    ssamuel... I sincerely appreciate your attempt at helping me out. Unfortunately, the printer is alreay in "online mode." The only options is to switch it to "offline." I did chat with a Dell tech, and they said it is a hardware issue. I will probably try to uninstall and reinstall the drivers one more time.

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You need to place the printer back online , to do this you need to go to the printer icon and right click , notice the option to USE PRINTER ONLINE select this option.

Posted on Feb 16, 2009

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1 Answer

Printer offline


One possible reason could be that manually printer had gone offline.

You can go to Control panel - > printer & Faxes settings and right click your printer and click on user printer online. If you doen'nt find this option on right click means it is already in online mode, but somehow not able to communicate to the printer. Right click the printer and go to properties, click on port tab search for USB port and select USB.

Refer to the operating manual for printing test pages from printer.
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Some how someone has created, (Copy2). (It shouldn't be there at all nor a Copy1).
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IT MAY LEAD U 2 A SOLUTION.........

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