Question about GE GSS20IEP Side by Side Refrigerator

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Freezer shelves fall

The shelves fall with little or no weight and the pull out bins do the same

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They are made for ease of installation but unfortunately, not stability. Slightly bend the sides outward, making the shelves slightly larger.

Posted on Feb 20, 2009

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Fridge door hinges on right door dipping to the left how do i adjust


First take some weight out of the shelves on the door. To much weight in shelves will make door sag.

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Door handle coming off


now you just need to buy another handle because the first one is not fixed well, it doen't cost a lot, but when you buy the handle you get free maintenance.

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I need a door shelf for my Frigidaire side by side refrigerator (# FRS6R5ESBFPN # 241691311)


  • You did not list freezer door or refrigerator so I will link you to all of them and you can choose the one you need. These are all for Frigidaire FRS3R5EMB
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  2. This one is a replacement for the lower 3 freezer shelves http://www.appliancepartspros.com/Appliance-Parts/frigidaire-freezer-door-shelf-item-number-ap2115974.aspx
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  • Hope this helps and thank you for using FixYa.

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1 Answer

Do the door hinges ever wear out


I did my own search for the same problem and saw Dougs question and lack of a solution. I have the same sagging door problem and was looking for a fix.
First, when I removed the weight of the items from inside the door, the door closes properly. This means that the door is not very sturdy and cannot hold the weight of items placed on door shelving. There are NO adjustment mechanisms on the door hinges either. Bad on Amana. The GOOD NEWS is that I fixed the problem.
Take out all items from the door shelves. I removed the top hinge with the door closed to keep it from falling. I took the door off and placed it on the floor. The lower hinge has a plastic pivot over a steel pin - remove that for a moment. Place steel washers over the steel pin - about .080" or so thickness. Replace the plastic pivot. Replace the door. Add the normal weight of items back on the door shelves. The door closes perfectly. At least until the door sags again and I'll need to add another shim.

Jun 21, 2010 | Amana ABB2524DE Bottom Freezer...

1 Answer

The freezer shelves in my ge Dss25KGRC side-by-side refrigerator/freezer keep falling down. It seems as though the shelves shrunk and no longer fit. Could it be that the freezer walls have gotten farther...


I had the same problem with my 3 year old GE Adora side by side. Call GE at 1800-386-1215. They were very helpful! They sent me all new shelves and drawers that were obviously wider because they fit perfect(only took a couple days)! Included in the shipment were spacers that I could of put on the ends just in case I needed more width. GE knows about the issue and is dealing with it on a case by case basis.

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Water draining under crisper bins & onto shelves. Try again


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1 Answer

Water leaking inside of refrigerator from freezer


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Freezer Shelves are too small for freezer and keep falling when I put food on them...


I did the tubing solution others mentionedand it worked great.. instead of the 1/2" OD 1/4" ID reinforced tubing. I bought Polyethylene tubing at 3/8" OD, 1/4" ID.

Cut the tubing into lengths that will fit between the rails, split with a utility knife down the whole length. Use a screw driver to force open the end and slip the tubing over the rail.

Pic attached shows the tubing cut along side and forced on to the rail along with a pic of the tag that was on the tubing in an inset. I bought a 25' roll because i was in a hurry and not paying attention. I did 2 shelves, needed something under 1' per side per shelf. so I used 4' total for the whole project.
1b8b59c1-ab97-45d6-8dea-2dbfa64ee1f0.jpg

Jan 20, 2009 | Refrigerators

3 Answers

Freezer Shelves are too small for freezer and keep falling when I put food on them...


I had the same problem with the freezer sheles being too small in my GE Profile side by side. The shelves would simply collapse down with any weight on them.
After measurng the gap, I determined that the shelves were approximately 7/16" too narrow.
The fix I did was simple, effective, and very cheap.
I bought a roll of clear flexible polyethylene tubing at Lowes for about $5.The tubing is 3/8" outer diameter, 1/4" inner diameter (see picture below).
I cut pieces to fit along the side rails of the shelf, and then sliced the tube pieces down their length with a utility knife. I wrapped the pieces around the outside rails on each side of the shelf. It took a little work, but I got the tube pieces attached.
In a few spots, I did a double wrap of tubing.
The shelves fit tightly now and can hold significant weight without collapsing. Plus, they don't look too bad.
I hope GE fixes this simple problem in the future.
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