Question about Pc America Restaurant Pro Express

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Sales wrong on Shift Report!

Using v10.5...the "take cc tips in cash at end of shift" option is enabled, but credit card tips for servers do not get deducted from the total credit card sales.
Example:  if a server has $700 in credit card sales and $140 in credit card tips (a total of $840 in cc transactions), the Shift Report shows total sales as $840 instead of $700.  This requires the server to do the math manually and take their cash...which is not a big deal, but the total is still off in the reports.
Any ideas?

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Posted on Jul 20, 2009

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Not sure if this will help your situation, but it won't hurt to try. Go to OPTIONS, SETUP, SETUP SCREEN. Click the SYSTEM ACCESS tab, then the TIME CLOCK tab. Try changing the EOD ALLOWANCE. Try setting to ignore time clock and allow EOD with on hold transactions.

B Mattern
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Feb 10, 2011 | Pc America Restaurant Pro Express

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Jul 12, 2010 | Pc America Restaurant Pro Express

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Or call there tech support team!

Hope this helps!

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