Question about Pc America Restaurant Pro Express

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Sales wrong on Shift Report!

Using v10.5...the "take cc tips in cash at end of shift" option is enabled, but credit card tips for servers do not get deducted from the total credit card sales.
Example:  if a server has $700 in credit card sales and $140 in credit card tips (a total of $840 in cc transactions), the Shift Report shows total sales as $840 instead of $700.  This requires the server to do the math manually and take their cash...which is not a big deal, but the total is still off in the reports.
Any ideas?


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CALL pca AND cOMPLAIN tHEY KNOW ABOUT THIS AND HAVE NOT FIXED THE ISSUE, tHEY JUST COST ME SEVERAL THOUSAND DOLLARE IN LOSSES BECAUSE THEY COULD NOT MAKE THERE SOFTWARE DO MATH CORRECTLY.

Posted on Jul 20, 2009

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