I have never droppped my sansa e200 or gotten it wet. I went to use it one day and it told me i had 50 songs on it but i could only listen to 5 of them. All the other songs were still there but no song.
I hooked it up to the computer, it charged, i deleted all the songs and my computer says its empty but the mps still has all my songs but i still cant listen to them.
I tried to add songs to it to see if that would work but a message pops up saying that it has been disconneted but its still on the screen and says connected.
Hello, I agree with Illiriks that your software is messed. However, essentially having the same problem with my e280, I found that while it did not fix everything changing the USB mode allowed me to re-sync to at least some degree. It is still various in what it does, but I can delete any songs that the computer recognizes and I can usually add songs. I mainly use realplayer, however I sometimes use WMP. Hope this helped, P.S. It sounds like wiping the memory on your MP3 and starting over should correct everything-Sorry I can not help with a program to do that. If anyone knows of one that will, could you pleses list it?
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When you plug the device into your computer just look at it with the file manager. If you can't see the media files, make certain you have selected in windows "show all files". You need to see the hidden files, including operating files. Be very careful only to delete files that you think are the corrupted media files.
If you are on windows 7 you can look at my blog site which will explain how you can select the options to view all files.
It's under the section about windows media player art problems.
Uhm instructions such as like adding music and deleteing 1.To add music you have to have a Media Player and the Usb cord to connect to it. You must drag songs from the Media Player to the right side of the Media Player and then click Ready to Sync 2.To delete music go to My Computer then find the mp3 then it's common sense from there.
First, try resetting the device as described in question 2 SOLUTION 1 – Reset the device
Press the Power button and hold it for approximately 10 seconds.
Release the Power button once the device is powered down.
Turn the device back on.
SOLUTION 2 – If the problem was not resolved, download and Install the Sansa Firmware Updater.
SOLUTION 3 – If the problem was not resolved, format the device
WARNING: Formatting will DELETE all content in the player. Please backup all your data.
Please use Windows Explorer or Windows Media Player to format your device.
To delete files using your computer, 1. connect your sansa to the computer, 2.select open device to view files using windows explorer on inital contact, 3.select the place you want music deleted from, 4.highlight and delete the music files or folder (if your lucky),from My Computer/Sansa e270/Internal Memory/ Music folder!
you can also manually delete files from the device if this does'nt work..........
To get songs off of mine, I went to my computer, and then to Sansa e250R (though your numbers may be different), then to music, and I just deleted what i wanted to get rid of. Im not sure, but this may only work if you're in PlaysForSure mode, which is changed on the mp3 player itself. Also, it leftempty artist folders on my Sansa, and I'm not sure how to get rid of those.
I had this same problem with my Sansa e280, I did some research and found that MTP mode is used when syncing with Windows Media Player. So if you plugged in your player under MTP and simply tried to drag and drop using Windows Explorer the player won't recognize. I have heard that you should be able to view them on the Sync tab in WMP but I personally have not tried.
The way I got rid of the songs was by going into my Sansa Settings and changing the USB mode to MSC, opening the Player by going to My Computer, then (if using Windows XP) click on Tools > Folder Options. Click on the View tab and Select "Show Hidden Files and Folders". Click "OK" Then Right click on the MUSIC Folder and Select "Properties" Uncheck "Read Only" and "Hidden". Unplug your Player and it will restart. Viola, no more ghosted songs.