Question about Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

Lens will not open its telling me to turn it off and back on

Everything other than that works,and I have took battert in & out.I just got camera in Jan 2009

Posted by on

  • 1 more comment 
  • davist2468 Feb 09, 2009

    thanks for the help,got this on Jan7-2009,now its going back to brandsmart,wish me good luck.

  • sikder Feb 10, 2009

    my sony digital camera does not work in picture or video mode. when i select the picture mode then it showed turn off and turn on again. but others function is working. and lens shutter is not fully open.



    i replaced my battery also

  • Anonymous Feb 11, 2009

    Same problem..it will turn on but the lens will not open.

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 10,594 Answers

This is problem with Lens Mechanism and requires replacement. As its purchased in Jan 09, should be under warranty. Please call Sony Customer (Phone number would be written on user manual) and ask for warranty cover.

Posted on Feb 09, 2009

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

When I push the power on it opens and makes two rounds of beeps and instantly shuts down and the lens retracts.


I had the same problem. I took the lens assembly out and took it apart and found a broken plastic tab that connects a very small spring for the focus lens. Apparently the lens tries to autofocus, but can't because the spring is not connected so it then shuts down. The spring is near the smallest motor in the lens assembly. I made a new connector for the one end of the spring out of a small wire and glued it in, then put everything back and it fixed it. This is like working on a watch, everything is very small, I mean tiny. You need much patience and a steady hand for this job.

Aug 14, 2009 | Casio Exilim EX-S600 Digital Camera

2 Answers

Kodak v803 wont turn on


i had the same problem, if you try to turn the lens in as if you turning a dile, the lens will go back in manually once you have the lens completly in again, as if the camera is switched off, then turn the camera back on at the power button and the camera will operate as normal, this worked for me i hope it works for you too.

Jul 28, 2009 | Kodak V803 Digital Camera

2 Answers

When I turn my camera on it says "Access" then a message comes up that tells me to "turn the camera off and then on" I have tried this many times and all the camera does is continue to push the lens in and...


This is a firmware problem that is common with many many digital cameras. It will have to be upgraded. The company will do this for $50
Otherwise you may be able to find a kit online and do it which would be hard to located

Jul 20, 2009 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Lens won't clear up grey tell me to remove the cap


On the jvc digtal video camera GR-D30 there is a recall problem is lens cap message
on but the cap is off but the lens is still grey shipping the camera back no charge
the jvc support information number. i call

Apr 28, 2009 | Digital Cameras

1 Answer

Digimax a400 samsung


Problem fix 100% , I opened the camera i had nothing to lose, and took a look inside I tried the camera with out the shell and it work, put the body on the camera back on and everthing works. I did not do anything but open the camera?

Jul 24, 2008 | Samsung Digimax A400 Digital Camera

3 Answers

My camera will not come on. and also the lens is opened out and will not go back in, i have put several new batteries in it, and if i put batteries in it and close the battery door, and push on, the light...


my camera will not turn on or off lense stuck open put new batteries still nothing my daughter took picture with it everything went blank its the samsung s630 worked fine till today!!

Jun 08, 2008 | Samsung Digimax S630 Digital Camera

4 Answers

Kodak Easy Share Z1275 stuck lens


I have a Kodak 1275. Green light would go on the off and lens was stuck open. Now for solution that worked for me. Get a can of compressed air, like what you use for computer keyboards. Blow the compressed air all around your stuck open lens, not to fast and switch directions of where you blow air around stuck opened lens. Make sure batteries are fresh and fully charged. Tap your camera against the palm of your hand twice, not to hard or you may damage instead of jarring lens lose. Next lay your camera on a table lens facing up, push power button on so camera will try to auto focus and lens should reseat itself and lens should move freely. It doesn`t have to look dirty or dusty, little tiny particles can cause the lens to get stuck and shut off fast because it is a safety feature. If this does not work try plugging your camera into computer so the lcd screen does not try to go on , thus giving even more power to get your lens moving . Do not try to force it closed by pushing or twisting with your hand or you may cause damage that will cost as much as the camera to fix.

Jun 05, 2008 | Kodak EasyShare Z1275 Digital Camera

3 Answers

It wont stay on


the same thing happend to me just now... you have to wiggle the lens untill it goes into place then it should retract when you turn it on. :]

May 14, 2008 | Polaroid i531 Digital Camera

2 Answers

Lens/focus err


I had the exact same problem in September 2007 (must be built in obsolence). I sent mine to Fuji's repair center to get repaired. Unfortunately, it becomes a decision of whether to get it repaired or buy a new one (repair cost ~$160). The kicker is now the flash will not work. I get a message/warning of camera shake. The manual says it's something to do with the shutter speed but no mention on how to correct it. So it becomes another decision of do I throw more money at it (send back for repair) or bite the bullet and buy a new camera.

Good luck!

Oct 23, 2007 | Fuji FinePix F700 Digital Camera

Not finding what you are looking for?
Sony Cyber-shot DSC-W50 Digital Camera Logo

Related Topics:

50 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Digital Cameras Experts

Larry Spears
Larry Spears

Level 3 Expert

625 Answers

Vish Iyer
Vish Iyer

Level 2 Expert

74 Answers

Rick Johnson
Rick Johnson

Level 2 Expert

84 Answers

Are you a Sony Digital Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...