Question about Panasonic HDC-SD9 Flash Media Camcorder

3 Answers

Problems using HD Writer 2.5E with Vista

During installation my PC came up with bgsvcgen could not start service. I clicked on Ok and the installation seemed to proceed normally. However when I try to open and use the software the following error message appears " the DVD drive control driver is currenlty not available. Restart the OS. If the driver does not operate after restarting, install HD writer again". I have followed this advice and uninstalled and reinstalled the software several time. Despite emailing panasonic, and searching their website I cannot find any driver updates and I am at a loss as to what to do next. My Pc is running windows vista home basic. Any suggestions?

Posted by on

  • 2 more comments 
  • hlsathaven Mar 13, 2009

    I installed HD Writer 2.5E under WinXP SP2; it worked OK. I updated to SP3, after which HD Writer didn't work - it suggested I reinstall. Tried this and it asked me if I wanted to uninstall first (reasonable), after which I found that BOTH my DVD writer/players didn't appear in Windows Explorer. Device Manager showed a problem with 'DVD/CD-ROM drives'. I had to use System Restore to get them back. The drivers were definitely OK and in the System32/Drivers folder (I replaced them with known good ones to be sure). To get rid of all traces of HD Writer (apparently it won't work under SP3) I deleted the application folder, Start menu item, and desktop shortcut, then used REGEDIT to delete all references to 'Panasonic', 'HD Writer', and 'Matsushita' (all associated with HD Writer). Hope this helps.

  • huntlee Mar 24, 2009

    I also hav Vista and got the same error message. After reinstalling the software over and over, it still won't work. Do you know what other software might work, easily???

  • Anonymous Apr 05, 2009

    hell .. we hve problem here nobody cArE???

  • GuestSD Nov 23, 2009

    I have the same problem with a new Vista computer where the software does not recognize that there is any DVD drive. Did not have this problem with XP. Has anyone found a solution?

×

3 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I spoke to a technician at Panasonic. He said the problem is the 64bit Vista. It may run with the 32bit version, if gives trouble there is a patch update under Global Support/consumerproducts (digital AV window updates) at Panasonic web page. It will work with new Windows 7.

Posted on Mar 09, 2010

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Maybe you should get different kind of hd writer

Posted on Jan 10, 2010

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

This is what I get when I load it """HD writer 2.5e for hdc will work only withWindows Vista,Windows XP Service Pack 2 and Windows 2000 Service Pack 4. Cannot guarantee that (null) will work properly with the operating system on this PC. Do you want to continue thr setup?""" Y or N\r\n
I have a new Computer with Vista...Whats up with that?

Posted on Jul 08, 2009

  • petrossp Mar 15, 2011

    HDWriter 2.5E used to work just fine until today, saying that " The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log for more detail. So, I uninstalled and installed HDWriter 2.5E and it came up with the same message you got... and I've only installed the program on my Vista computer! Help anybody?

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Says my system does not meet requirements . Cannot download . Running Windows Vista with Service Pack 1


You need to install Vista Service Pack 2 Minimum System Requirements:
  • Microsoft® Windows 7 Home Premium (32- or 64-bit), Microsoft® Windows Vista™ Home Basic SP2, Windows® XP SP3 (32-bit) or SP2 (64-bit), 1 GHz processor and 512 MB RAM
  • 1024x768 DirectX 9.0c compatible graphics card with at least 16-bit color setting, sound card, DVD-ROM drive
  • 2 GB free hard drive space for installation
  • Windows Media Player 10 or higher
  • CD Writer for audio CD and DVD Writer for DVD
  • Internet Explorer 7 and 8
  • QuickTime player version 7.6 for some functionality
  • One available USB 2.0 port

Mar 01, 2011 | Roxio Easy VHS to DVD for PC

2 Answers

My cdrw 32x12x40 & DVD rom models Pc will not run them. even go to start and run E: or D: Pc says go to control panel and cong. can not find anything to fix the problem.


Hi,

Your concern could either be a hardware issue or a software configuration.

A couple of queries pls:
1. What OS; XP or Vista?
2. Were THE CD Writer and/or DVD running before and stop working or upon installation, they did not run at all not even once?
3. Have you checked the cable that attaches them to the motherboard?
4. Have you verified whether they are set to master or slave as the case maybe as to how they are attached in relation to an HD or to the other?
5. Have you tried other CD writer or DVD to confirm if the old ones are still really OK?

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Jun 02, 2008 | Lite On Televison & Video

1 Answer

I have problems installing the software HD Writer AE 1.0 on Windows Vista SP2. I also tried typing the numbers 9 alphanumeric under the camera but are not accepted.


Did you install HD Writer AE under the Administrator account? Some software would require the Admin to run.

If you would like to backup the files from camcorder to PC, just copy and paste between the drives. It shall be straightforward, as the cam could be recognized as a device when connected via USB 2.0. Alternatively, you can try Aunsoft Final Mate to backup the videos.

Jan 05, 2011 | Panasonic HDC-SD20 High Definition...

1 Answer

Have installed HD Writer AE 1.0 for HDC on laptop running Vista. Works OK. Have tried to install on PC running Win 7 but won't load. Is there a way to upgrade software to run on a Windows 7...


If you have the CD with HD Writer AE, justfollow the steps below:
1. Go to the Administrator account and download the update software from: http://cnc.asp.hi-ho.ne.jp/cnc/global_cs/software/win7/Setup.exe

2. Insert the CD-ROM with the HD Writer AE1.0.

3. Double click the Setup.exe you just downloaded, and follow the procedure.

A free alternative to backup videos from camcorder to hard drive without HDWriter AE on Windows 7: Aunsoft Final Mate.

Jan 03, 2011 | Panasonic HDC-SD20 High Definition...

1 Answer

Installed new HD into Dell 1720 Inspiron after getting the 0146 errr code. Once I installed the HD I began the installation of Vista. It almost finished then the screen went back with the cursor...


you need to format the hdd first before you can successfully install Vista.

try booting from cd/dvd by pressing F12 on the Dell screen.

- Select optical disk drive dvd/cdrw and press Enter
- Press Any key to boot from CD or keep tapping the spacebar.
- If you see Windows Setup EMS enbaled, press Enter.
- Keep clicking next until you are asked "Where do you want to install windows?"
- Click Drive options Advance
- Click or select to highlight the partition to where you want to install Vista
- on that same windows, click "Delete" and OK
- Click "NEW" and then click "Apply"
- Click "Format" and then "OK"
- After that, you may now click "Next"
Now windows vista should be installed in your computer and on its last boot, it will ask you to create a profile (username and password).

^_^

Jun 12, 2010 | Dell Inspiron 1720 17" Widescreen...

1 Answer

I to have HD writer 2.5E when i forst installed it, it worked now after several windows updates it will not recognise the files on the SD card. Although Windows photo gallery shows the image files happily....


I believe this program only works with Service Pack 2,

Start
right click My Computer to view Service Pack

You should have a list of alternative program that you can use with your camera

Apr 05, 2009 | Panasonic HDC-SD9 Flash Media Camcorder

2 Answers

Internal Error 2738


Since you are running windows vista please follow these instructions carefully.

  1. Click on "Start".
  2. Click on "All Programs".
  3. Click on "Accessories".
  4. Right click on the Command Prompt, select "run as administrator".
  5. At the prompt, type "regsvr32 vbscript.dll".
  6. You will now get a message box saying "vbscript.dll" has been registered.
  7. Reinstall QuickCam
I hope this helps. If not let us know.

Please rate my answer

Aug 15, 2008 | Logitech QuickCam Communicate STX Webcam

2 Answers

Audio device


Hi, i think this is the page for audio drivers for your laptop model just select the version of windows you are using and download the audio driver and install it, should get you going...

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3559340&lc=en&cc=us&dlc=en&lang=en&cc=us

all the best

John

Jul 26, 2008 | Compaq Presario 700 470024-192 Notebook

1 Answer

Philips dvd re-writer spd 2412 t


download the newest driver for your dvd writer which is specifically made for vista operating system. install it, reboot your computer and test.

Feb 25, 2008 | Compaq Deskpro EP PIII-650MHz/ 128MB/...

Not finding what you are looking for?
Panasonic HDC-SD9 Flash Media Camcorder Logo

4,922 people viewed this question

Ask a Question

Usually answered in minutes!

Top Panasonic Video Cameras Experts

Pieter Vleeshouwers

Level 3 Expert

1648 Answers

yadayada
yadayada

Level 3 Expert

69244 Answers

Lawrence Oravetz

Level 3 Expert

8444 Answers

Are you a Panasonic Video Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...