Question about GE GSS25LGM Side by Side Refrigerator

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Water line leaking

I have side by side refrigerator model GSS25WGPD and my water line under the refrigerator is leaking and also I don't have water from dispenser

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  • Anonymous Mar 14, 2014

    water leaking under refrigerator

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Unscrew the back panel and look if the plastic hose for the water (on the left side, goes to the blue/red valve block) is broken. If it is then you can buy a silicon tube or hose in a hardware store which fits on both ends (measure the diameter) you also need to buy two metal rings with a screw (don't know the name of these) which you can put over the connection to tighten it. The old hose has become very brittle in my case and this solved the issue

Posted on Feb 15, 2009

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Posted on Jan 02, 2017

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Hello Melanie;


My name is Peter. I am a retired field service technician.

You do not have a refrigerant leak. Refrigerant is clear in color.

You have a water leak. The black sticky substance is either coming from your bottom condenser cooling coil or just general dirt under your refrigerator that accumulates over time. The coil under your refrigerator collects dirt as well.

You need to pull the refrigerator out so you can get behind it.
Unscrew the bottom back cover. Inspect for the water leak source. Your condensate drain pan may be leaking or dislodged.

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Hi,
The normal run of the fridge will not normally fill the pan, so you have a different source. In this model the water valve is next to the pan. Either you have a leaking water valve or a bad connection to the water valve. Either way the problem you will find is the water valve or line is the cause. Look from the from with a flashlight under the the freezer door, dispense water from the door and watch the valve.

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If water appears to be leaking from the back of the refrigerator, check that the water line from the household water supply to the refrigerator is not damaged or cracked. Check all connections that are accessible such as the connection at the supply valve and the connection point of the supply tubing onto the back of the refrigerator. Check that the tubing is firmly inserted into all fittings and all fittings are tightened.

saddle_valve.gif
Saddle Valve Shutoff Valve

Leaking from under the door

On exterior dispenser models, if water appears to be leaking from under the refrigerator door, look and feel under the door to ensure the water connection to the dispenser is properly done. Firmly push the water tubes into the fitting.

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waterwire_connection.gif

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Water leaking from under refrigerator model


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