Question about Brother MFC-9420CN All-In-One Laser Printer
My MFC-9420CN will not work, keeps giving me and error message Check tray #1. This happened once or twice before and when I checked tray and re installed it , it took care of the problem. Now I can remove and install tray 100 times and will not reset. any thoughts?
On your control panel, press "menu/set" "7" then "2". if your page count shows 288,888, you have a bad engine controller board. anything other than that count, most likely is a damaged paper cassette. there is a tab on front left side that is probably worn or broke off.
Posted on Feb 10, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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