Re: ribbon cable broken and now cannot open the face...
The top of the deck case will pop off with a small flat screwdriver, inside you can see the cd mechanism and there is a larger white gear on the right side you can manually turn the gear which slides the face down....
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I tested the cable from the face plate to the pcm with a ohm meter and fond that there were a few broken wires in the ribbon cable so i found a downloadable service manual got the part numbers for the ribbon cable and the recptical that the faceplate contacts and ordered them from the kenwood parts web site
first check all of your power and ground connections and be sure your battery is good then try the small reset button on the front face. if that does not work you may need a new flexible ribbon cable that you can find on ebay cheap.
that hole on that model is for a locking screw, the locking screw is installed to minimize theft and for other precautions. If the face plate is having any odd reactions its normally do to the flex cable. The best sign for a dying or dead flex cable is at the joint. The joint can be viewed at the point when you remove the face plate. Immediately after pulling the face plate off look behind the pivoting frame at the orange colored ribbon, you should only be able to see a small portion of it. If there is any sign of a yellowy residue its a sign that the protective covering of the ribbon is deteriorating. A bad flex cable is everything on the moving face plates.
I opened the radio and found that the wired ribbon that connect the front display plug to the inside main electronic board was cutted on the place that the ribbon bends when the face plate move in and out to take off the display or put a CD.(It sees like after years opening and closing ribbon makes an edge and break). I called Crutchfield and they brought this phone # for Pioneer replacement parts, Tel. 1-800-228-7221. I called and ordered the part (P/N:XNP7026, FACEPLATE RIBBON CABLE - $24.95) and I installed it, the decks is working perfect! If you have electronic working experience will be easy, if not, buy the part and bring it to an electronic shop. The front connector plug has to be reused. This cable is used on other models like : DEHP6800MP, DEHP7800MP, DEHP780MP, DEHP9800BT, and the DEH980BT. Hope that this help!
Jose Carrasquillo- Puerto Rico
I dont have a manual but you might be able to download a service manual from the following website , I hope its helpful since some parts may not be serviceable on that face plate......... http://www.user-manuals.com/service-manual-KENWOOD-KDC716S.html
I have the same problem, and all my problem was is that one of the wheels were out of place. You can see these white gears at the bottom left and right. Just stick something in there and push it back in place. It should just snap back in.
If this is a "flip face" type of display then you may have a broken lead in the ribbon cable that connects to the main board from the flip face. This is a very common problem. You'll need to replace that ribbon cable.
the kenwoods with the motorized face platesdevelop one problem with time. the flexable ribbon cable between the main unit & the face plate. as the face open & closes, over time wares out the cable. problem consists of face plate not opening/closing, display missing & and/or some or all buttons not working. note these can also be intermittent problems. typically the part number is located on the cable itself on the side where it pluggs into the main board. since you have a service manual, you should verify it in the manual.