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Re: replaced drum, light won't go out - machine won't run
Hello dear; After you replace drum you need to reset too, the procedure as below;
1, press" clear" "exposure" "clear" "exposure" keys.
2, enter 24 then press start
3, enter 07 then pree start again.
4, turn power off and back on .
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Was the developer also changed? Because who ever change the drum did it wrong. The first thing you do before you remove the old drum is cleared the drum counter, seems that was not done now the copier thinks the new drum is old and is applying the required voltages for a old drum even though the drum is new will have image problems and codes soon. Recommend you get a new drum, cleaning blade, and developer and replace them all their are normally done at the same time, because in a few week the developer will the go and so drum unit will show up a again. make sure you clear the counters first then install the parts and make sure you run the required F8 in service mode. Utility/Counter, Details then. stop00 stop01 for service mode. Under Function for F8 and counter for clearing developer drum image section which should be done after every forth drum the developer unit that hoses the drum and developer.
Check that the drum is a genuinely new drum, and not a recycled one.
If it is a new drum, make sure it's inserted fully into the machine and that all contacts (the shiny copper bits) are clean and not covered with toner or anything else.
Also make sure that after any fiddling with the Drum that you fully restart the machine and put it through it's test cycle.
If the problem persists, the drum sensor may have gone bad and will need to be fixed by an authorized repairman.
This machine has a separate drum and toner cartridge. Replacing the toner does not reset the drum light. Double check that the light on is, in fact, the drum light, and if it is, replace the drum unit. This should resolve your problem.
In order to replace the drum unit, do this:
1) With the printer on and the drum light blinking, open the front cover.
2) Press and hold the Go button for about 4 seconds until all the LEDs light up. Once all LEDs light up, release the Go button.
3) Pull the print assembly out of the machine.
4) Push down the green lock lever to take the toner cartridge out of the drum unit.
5) Put the toner cartridge into the new drum unit.
6) Reinsert the print assembly into the machine.
7) Close the front cover and verify that the lights turn off.
It is theoretically possible that you could reset the counter without actually changing the drum by simply skipping steps 3-6 above, but I have never tried it before and Brother may be checking a chip on the drum unit to verify that it is, in fact, a new drum unit. If they are, you will have to actually replace the unit to make the light go off. I would strongly recommend against resetting the counter without actually changing the drum though, as your print quality will degrade and the machine may start to dump toner into the inside creating a rather large mess and a hefty repair bill.
If you replaced the drum with a new one, then a special plastic piece with slots in it will be ejected. This will reset the "Replace Drum" message. Now the light print is probably due to the toner needing replacing. When you put in a new drum, it needs new toner too. Unfortunately, most people replace the toner into the old drum, which does no good and becomes wasted. NEW DRUM NEW TONER. Now if you have replaced the old drum with another old drum, you won't get the reset done properly and the new drum won't load any toner either. Perhaps you accidentally removed the plastic sheet when you replaced the drum? Well then, find the piece and run it through the paper feed, it will then reset. Best of luck
Open the front door, and press the go button until the lights flash, after closing, press the go button 3 times for a printout showing the drum as full again. The instructions come with the new drum...
MORE THAN THE DRUM JUST NEED TO BE SERVICE, THE ROLLERS NEED ADJUSTMENTS, TOLERANCES NEED TO BE SET, PHOTO PRINT TEST SHEET AND ALINGMENT AND ADJUSTMENTS, CONNECTION TEST, CLEAN MACHINE OF FORIERNG MATTERAIL, OLD TONER REMOVED AND OVERFLOW TONER REMOVED AND THE CORONA WIRES NEED TO BE SERVICE SO THE ELCTRO STATIC WORK PROPERLY. AND SO ON , IF YOU DO IT YOURSELF AND YOU BRAKE IT IT MAY COST YOU MORE IN THE LONG RUN BUT THAT IS UP TO YOU
This Machine needs a copy cartridge. Replacing the toner will not clear it. The copy cartridge is the drum unit which is why the drum light is on. With the new copy cartridge a chip on the cartridge will reset the counter and clear the "CC" and the drum light. If you cant find this I can send you one. I believe on this model it is user replaceable.